Leadership and management training open courses in Manchester, Birmingham, Gloucester, Milton Keynes, Swindon, Oxford, London, Nottingham, West Midlands, Edinburgh – Scotland
Development training courses:
Nottingham 16th & 17th May [FULL]
Manchester 30th & 31st May
Birmingham 13th & 14th June
Cheltenham - Gloucester 27th & 28th June
Manchester 8th & 9th August
London 22nd & 23rd August
More Dates
Two day open course: £650 +VAT per delegate
In house course: from £1,400 +VAT per day for up to fifteen delegates
Please note all our training courses include three months additional FREE telephone coaching.
This leadership management training programme is designed to help
you to gain more confidence by showing you exactly how to get the best from
yourself and others, each day.
We will show you practical methods to help you become more
effective and confident.
The purpose of the training is to improve performance and create a
friendly and productive working atmosphere.
Leadership management training objectives
Our management training focuses on the six essential leadership management skills, namely:
To set and achieve goals.
To communicate clearly.
To manage time and prioritise work.
To manage conflict and handle difficult people.
To create and sustain a positive mental attitude, especially during tough times.
To inspire others and create a positive, productive atmosphere.
Day One - Leadership Management Training:
Morning
Session
Afternoon
Session
How do you get
the best from yourself and others?
How to handle
difficult people
Develop the six
key leadership management skills
Objective
language
How to develop
goal focus
Prepare your
message in advance
The accurate use
of language
Reasons vs
excuses
Distinguish the
critic from the cynic
When to
compromise and when not to
Define your most
important ideas
Action plan
Day Two - Leadership Management Training:
Morning
Session
Afternoon Session
Time management
training
Positive mental
attitude. How it affects tangible results
Understanding
"deadline pressure" and "value"
The EDISON
success formula
Distinguish
between being "busy" and being "productive"
Failure formula
Prioritise work
according to its value and deadline pressure
The value of
"critical feedback"
Handling
interruptions and distractions
Turning negative
situations into positive
Proper delegation
and correct prioritisation
Action plan,
final summary close.
The 80/20
principle and its application to time management
Day One - The Effective Leader Manager
Leadership training - Day One AM
Introductions
How do you get the best from yourself and others?
Develop the following six key leadership skills. 1. To develop a definite goal focus.
2. To communicate clearly, persuasively and confidently.
3. To intelligently organise people, and effectively prioritise work.
4. To confidently manage conflict and handle even you’re most difficult people.
5. To self- motivate with a positive mental attitude and to easily handle your stress.
6. To inspire others and create a positive and productive atmosphere.
The first quality of leadership To provide clarity of purpose 1. Clear vision - The big picture
2. Goal focus
3. Standards- create a “Personal code of conduct”
Notes and then practice
Second quality of leadership To communicate with clarity and enthusiasm
1. Leadership requires accurate language
2. You need to prepare clear definitions of your most important ideas
3. Concentrate on what you can do, not what you cannot / won’t do
4. Develop the art of intelligent questioning
Leadership training - Day One PM
Conflict Management Training Conflict can be beneficial or destructive depending on how it is managed.
Proper conflict management requires that you: -
1. Always protect their “self concept”
2. Tell them precisely what is wrong
3. Give them a way out of the conflict situation
4. Be objective and specific, not emotional and inflammatory
5. Distinguish reasons from excuses and have a different policy for each
6. Know when to negotiate and when not to
Ten tips for constructive conflict management
Leadership training summary
Action plan.
Day Two - Time Management and Leadership Development
Leadership Training
Leadership training - Day Two AM
Time management training What is the best use of your time right now?
Use the two principles of “deadline pressure” and “value” as key indicators.
1. Q1 Crisis zone
2. Q2 Productive zone
3. Q3 Busy zone
4. Q4 Fruitless zone
Distinguish between being “Busy” and being “Productive”
Handling the three time wasters 1. Other peoples interruptions
2. Your own bad habits
3. Poor or non existent management systems
Delegation 1. Good reasons to delegate
2. Bad reasons to delegate
3. How to delegate
4. Why people who should delegate - don’t
Prioritisation Manage your priorities by means of a decision matrix.
Answer the question: What is the most valuable use of my time right now?
Manage interruptions by means of the 80/20 principle 1. The Pareto time management principle states that 80% of the value comes from 20% of the causes
2. 80% of the value of the interruption will be in 20% or less of what they say
3. Manage the interruption using the “Pareto question”
Leadership training - Day Two PM
Leadership training - a positive mental attitude
Positive mental attitude training and how it affects tangible results 1. Positive mental attitude. How it works
2. Positive mental attitude techniques
3. Manage your own mind. (Do not allow your thoughts or language to be become destructive)
4. The language of a leader
The EDISON success formula 1. Know your outcome
2. Formulate your best plan in writing
3. Take decisive action
4. Gather and evaluate the feedback. Both positive and negative 5. Make progress by continually adapting and evolving
Recognise that the success formula is a continuous process
Failure formula 1. Indecision or unclear targets
2. No written plan - wing it
3. Procrastination – put it off
4. Become disheartened in the face of set backs and disappointments
5. Stand still. Do the same thing this year as you did last year
The value of “Critical Feedback” 1. The role of failure in success
2. Forms of feedback. Constructive and destructive
Turning negative people into positive 1. Four steps to an emotion
2. Beware asking “Killer questions”
3. Instead; ask intelligent “Problem solving questions”
Leadership training - Final summary
How will this management training help you to get the best from yourself and others?
The Leadership Management training course costs only £325 +VAT per delegate per day. For this price we provide:
Full days training
Tea, coffee and cakes
Lunch
Full course notes
Written action plan
Certificate
Access to the Post Course Portal
Plus 3 months free telephone coaching
To answer any on-going questions, you will also receive email and telephone support from your trainer after you have attended the course.
Whilst you are implementing what you have learned we will be there to help you if you need us for advice, guidance and coaching.
The training method follows this general pattern:
The trainer gives a clear explanation of the point in question.
The trainer then demonstrates the principle and gives specific
examples.
Then, the delegates practice by doing an exercise with each other.
The delegates practice by doing exercise with the trainer.
All points are supported with full written notes to take away.
Delegates are asked to write down an associated action, for each
point made.
(At the end of the day, we have about twenty such actions, from
which the delegates choose six which are the most personally meaningful).
Note: we do not believe in placing people in any situation of embarrassment
by demanding that they 'perform' in front of the whole group. So you can
relax: come on this course and be at ease; ready to learn new skills!
Price for in house training course
Please call us on 01452 856091 to discuss your requirements for the in house training course.
If you want to know more about the Effective Leader training course or its suitability for you or a colleague call us on +44 (0) 1452 856091.