Personal Development Training Course - 2 Days

People management training

People management training open courses in Manchester, Birmingham, Gloucester, Milton Keynes, Swindon, Oxford, London, Nottingham, West Midlands, Edinburgh – Scotland

Development training courses:

This Personal Development Training will help you to develop your confidence relating to: Personal communication, goal achievement, personal effectiveness, positive mental attitude, planning, prioritisation and handling difficult people.

Personal development training objectives

Our personal development training focuses on the six essential communications, motivational and personal development skills, namely:

1. To develop “goal focus”
2. To communicate clearly and confidently
3. To intelligently manage other people, and effectively prioritise work
4. To confidently manage conflict and handle even your most difficult people
5. To self-motivate with a positive mental attitude and to easily handle your stress
6. To inspire others and create a positive and productive atmosphere

Day One - Personal Development Training

Day Two - Personal Development Training

Day One - Personal Development Training - Day One AM

Introductions

How do you get the best from yourself and others?

Develop the following six key professional development skills

1. To develop a definite goal focus
2. To communicate clearly, persuasively and confidently
3. To intelligently organise People, and effectively prioritise work
4. To confidently manage conflict and handle even you’re most difficult people
5. To self- motivate with a positive mental attitude and to easily handle your stress
6. To inspire others and create a positive and productive atmosphere

The first principle of professional development:

A clear sense of purpose

Provide a clear big picture vision

Create a definite “Goal focus”

Define your standards

Training notes and then practice

Second principle of professional development:

Communicate with clarity

How to communicate with clarity

Use only accurate language

Define the meaning of key ideas

Define your standards

Develop the art of listening

Professional development training - Day One PM

Conflict Management Training

Conflict can be beneficial or destructive depending on how it is managed

Proper conflict management requires that you: -

Always protect their “self concept”

Tell them precisely what is wrong

Give them a way out of the conflict situation

Be objective and specific, not emotional

Distinguish reasons from excuses

Know when to negotiate and when not to

Ten tips for constructive conflict management

Action plan

Day Two - Time Management and Positive Mental Attitude

Time management training

Ask “What is the most valuable use of your time?

“Deadline pressure” and “value” are key indicators.

Use the two principles of “deadline pressure” and “value” as key indicators

• Q1 Crisis - High value, high deadline pressure

• Q2 Productive - High value, not deadline driven

• Q3 Busy - Low value, but deadline driven

• Q4 Fruitless - Low value, not deadline driven

Your worst enemy: the busy, but non productive day.

Distinguish “Busy” from “Productive”

Handle the three time wasters

1. Other people’s interruptions
2. Your own bad habits
3. Poor or non-existent management systems

Delegate lower value tasks

Prioritise tasks according to value

Manage your priorities by means of a decision matrix.

1. Priority order decision matrix
2. Binary decision matrix - yes or no?
3. Which one / what kind decision matrix

What is the most valuable use of my time right now?

Manage Interruptions: The 80/20 principle

1. The Pareto time management principle states that 80% of the value comes from 20% of the causes
2. 80% of the value of the interruption will be in 20% or less of what they say
3. Manage the interruption using the “Pareto question”

Personal Development Training - Day Two PM

Create and sustain a Positive Mental Attitude

Positive Mental Attitude: How it affects tangible results

1. Positive mental attitude. How it works
2. Positive mental attitude techniques
3. Manage your own mind. (Do not allow your thoughts or language to be become destructive)
4. The language of a leader

Learn the EDISON success formula

1. Know your outcome
2. Formulate your best plan in writing
3. Take decisive action
4. Gather and evaluate the feedback. Both positive and negative
5. Make progress by continually adapting and evolving

Recognise that the success formula is a continuous process

Avoid the opposite: Failure formula

1. Indecision or unclear targets
2. No written plan - wing it
3. Procrastination – put it off
4. Become disheartened in the face of set backs and disappointments
5. Stand still. Do the same thing this year as you did last year

Learn the value of “Critical feedback”

1. The role of criticism in success
2. Forms of feedback. Constructive and destructive

Change negative situations into positive

1. Four steps to an emotion
2. Beware asking “killer questions”
3. Instead; ask intelligent “Problem solving questions”

Final summary

How will this training help you to get the best from yourself and others?

Summary / action planning / close

The training method follows this general pattern:

1. The trainer gives a clear explanation of the point in question.
2. The trainer then demonstrates the principle and gives specific examples.
3. Then, the delegates practice by doing an exercise with each other.
4. The delegates practice by doing exercise with the trainer.
5. All points are supported with full written notes to take away.
6. Delegates are asked to write down an associated action, for each point made.
7. (At the end of the day, we have about twenty such actions, from which the delegates choose six which are the most personally meaningful).

Note: we do not believe in placing people in any situation of embarrassment by demanding that they 'perform' in front of the whole group. So you can relax: come on this course and be at ease; ready to learn new skills!

Price for open training course

The Personal Development training course costs only £325 +VAT per delegate per day. For this price we provide:

• Full days training
• Tea, coffee and cakes
• Lunch
• Full course notes
• Written action plan
• Certificate
• Access to the Post Course Portal

Plus 3 months free telephone coaching

To answer any on-going questions, you will also receive email and telephone support from your trainer after you have attended the course.

Whilst you are implementing what you have learned we will be there to help you if you need us for advice, guidance and coaching.

Price for in house training course

Please call us on 01452 856091 to discuss your requirements for the in house training course.

If you want to know more about the Personal Development Training or its suitability for you or a colleague call us on +44 (0) 1452 856091.

Interested? Let us know how we can help you with your training needs?

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Download our course brochure (PDF)

For all your training enquiries please call: 01452 856091

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