Communication Skills Training Course - 1 Day

Communication skills training open courses in London, Birmingham, Manchester, Leeds, Gatwick, Heathrow, Central London, Bristol, Cambridge, Leicester

Development training courses:

Note: we do not believe in placing people in any situation of embarrassment by demanding that they 'perform' in front of the whole group. So you can relax: come on this course and be at ease; ready to learn new skills!

Clear and confident communication is a vital skill to everyone in your organisation.
Poor communication costs time, money and effort.

This Communication Skills Training Course will provide you with essential skills to communicate more effectively.

On this communication skills training course, you will learn what to do if you:

1. Say to yourself “I know what I mean but I can’t explain it”
2. Need to set clear goals and targets for others to achieve
3. Need to be able to transfer information accurately
4. Believe that problems are often caused by  miscommunication
5. Need to explain your exact meaning to others
6. Need to handle difficult people and conflict
7. Want more confidence in expressing your ideas

If any of the above descriptions fit you, then the course will be a benefit.

Benefits of the communication skills training course

1. You will feel more confident to express your ideas and opinions.
2. You will get the best possible results from interviews and important meetings of all kinds.
3. You will avoid all the perils and costs of badly worded messages and mis-understandings.
4. You will feel happier to handle situations where you need to criticise other people.

Communication skills course agenda

AM Clear communication

To some degree, your future success depends upon your ability to communicate.
You need to be more clear, accurate, convincing and confident.

You need to able to communicate the following:

1. Your goals
2. The exact meaning of your complex ideas
3. Your plans for the future
4. Your constructive criticism
5. How you feel
6. How to induce a positive mental attitude

How to communicate your goals
How to use numbers to gain accuracy
The use (and misuse) of humour at work
How to explain your ideas
How to improve your listening skills (how to pick out the exact meaning of their message)
How to handle a negative cynic
The use of affirmative language

PM How to give assertive constructive criticism                              

How to use a rational, not emotional approach to constructive criticism and conflict
How to use factual language to criticise
How to prepare your message in advance
How to formulate a solution to the problem or difficult situation
How to distinguish “reasons” from “excuses” for not doing something
Know when to compromise (and when not to)
The difference between assertive, aggressive and passive communication
Notes on body language and proper voice tone
The proper use of praise and appreciation
How to maintain your self control and confidence

Much wider than I had envisioned. Interesting and applicable to a wide audience. Excellent summary, with a very comprehensive list to refer to. The trainer's presentation: Excellent, very organised, friendly and professional.

Delegate: Tony Vann
Company: GE Aviation

Price for open training course

The open training course costs only £375 +VAT per delegate per day. For this price we provide:

• Full days quality training
• Tea, coffee and cakes
• Lunch
• Full colour course notes
• Written action plan
• Certificate
• Access to the Post Course Portal:
  • Audio download of 'The Effective Leader Manager' programme
  • Access to DVD downloadable training courses:
    • Conflict Management
    • Time Management
    • Stress Management
    • Interview Skills
    • Accelerated Learning
  • Free eBook 'The Effective Leader Manager'
  • Free training needs analysis, with personalised development action plan based upon results

Plus 3 months free telephone coaching

To answer any on-going questions, you will also receive email and telephone support from your trainer after you have attended the course.

Whilst you are implementing what you have learned we will be there to help you if you need us for advice, guidance and coaching.

The training method follows this general pattern:

1. The trainer gives a clear explanation of the point in question with specific examples.
2. Then, the delegates practice by doing an exercise with each other.
3. The delegates practice by doing exercise with the trainer.
4. All points are supported with full written notes to take away.
5. Delegates are asked to write down an associated action, for each point made.
6. (At the end of the day, we have about twenty such actions, from which the delegates choose six which are the most personally meaningful).

Note: we do not believe in placing people in any situation of embarrassment by demanding that they 'perform' in front of the whole group. So you can relax: come on this course and be at ease; ready to learn new skills!

Claim your High Street Vouchers up to £25 per booking

Price for in house training course

Please call us on 01452 856091 to discuss your requirements for the in house training course.

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