Communication Skills Training Course

Communication skills training open courses:
London, Bristol, Birmingham, Manchester, Gloucester, Oxford, Wales

In house development training or open courses as follows:

Clear and confident communication is a vital skill to everyone in business.

Poor communication costs time, money and effort.

This Communication Skills Training Course will provide you with essential skills to communicate more effectively.

On this Management Training course, you will learn what to do:                                                                    

1. If you say to yourself “I know what I mean but I can’t explain it”
2. If you need to set clear goals and targets for others to achieve
3. If you need to be able to transfer information accurately
4. If you believe that problems are often caused by  miscommunication
5. If you need to explain your exact meaning to others
6. If you need to handle difficult people and conflict
7. If you want more confidence in expressing your ideas

If any of the above descriptions fit you, then the course will be a benefit.

Benefits of the communication skills training course

1. You will feel more confident to express your ideas and opinions.
2. You will get the best possible results from interviews and important meetings of all kinds.
3. You will avoid all the perils and costs of badly worded messages and mis-understandings.
4. You will feel happier to handle situations where you need to criticise other people.

Communication skills course agenda

AM Clear communication

1. The need for clear communication
2. How to communicate clear goals and desires
3. How to define your meaning and avoid miscommunication
4. Communicate what CAN BE DONE, not that which CANNOT be done.
5. Distinguish between fair criticism and unfair cynicism
6. How to improve your listening skills                                          

PM Constructive criticism                              

1. Remember to let them save face
2. How to use objective language, NOT judgemental, highly charged language
3. How to prepare your message in advance
4. How to give them  a specific “way out” of the difficult  situation
5. Distinguish between “reasons” and “excuses” for not doing something
6. Know when to compromise (and when not to)
7. Notes on body language and proper voice tone
8. Keep control of the communication.

Price for open training course

The Effective Communication Skills training course costs only £250 per delegate per day. For this price we provide:

• Full days training
• Tea, coffee and cakes
• Lunch
• Full course notes
• Written action plan
• Certificate

Plus 3 months free telephone coaching

To answer any on-going questions, you will also receive email and telephone support from your trainer after you have attended the course.

Whilst you are implementing what you have learned we will be there to help you if you need us for advice, guidance and coaching.

Price for in house training course

Please call us on 01452 85609 to discuss your requirements for the in house training course.

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