Investigation Skills Training Course
Investigation skills training in-house course
All levels of management can be involved in an ‘investigation’, usually in relation to a grievance or disciplinary issue.
Whatever the reason, it is essential that your investigating managers are trained. Therefore they need training in investigation techniques, to prevent the loss of evidence, unfair or unethical practises.
Of equal importance, investigation technique training will ensure that such matters are dealt with positively by giving all levels of management the confidence that they are able to deal with investigations in a proper manner.
This investigation training also ensures that all evidence collected during an internal investigation will be admissible and reliable in any tribunal or criminal/civil court.
Basic Rules - Dealing with Incidents
Initial Report
- What is a reportable or recordable incident.
- What is evidence/relevant information.
- What use is it likely to be to an Internal Hearing, Tribunal or court.
Preservation of Evidence
- Safely and lawfully secure evidence.
- Contamination.
- ‘Chain of Continuity’.
Note Taking
Talking to People
- Information Gathering.
- Basic Interview techniques.
- Victims/Witnesses.
- Accused Persons.
- Conflict Management.
- Cross Contamination.
- Referral Upwards.
Evaluation
- Fact, falsehood, innuendo and rumour.
Presenting the Facts
Practice Role-play scenarios
- Safe environment.
- Safe environment.
Price for open training course
The Investigation training course costs only £250 per delegate per day. For this price we provide:
- Full days training
- Tea, coffee and cakes
- Lunch
- Full course notes
- Written action plan
- Certificate
Plus 3 months free telephone coaching
To answer any on-going questions, you will also receive email and telephone support from your trainer after you have attended the course.
Whilst you are implementing what you have learned we will be there to help you if you need us for advice, guidance and coaching.
Price for in house training course
Please call us on 01452 856091 to discuss your requirements for the in house training course.
If you want to know more about any Management Training courses or their suitability for you or a colleague call us on +44 (0) 1452 856091.
Interested? let us know how we can help.
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