Isaac Asimov: Once we have computer outlets in every home, each of them hooked up to enormous libraries where anyone can ask any question and be given answers, be given reference materials, be something you’re interested in knowing...
Leadership Management Training (Advanced) - 2
Leadership and management training open courses in London, Birmingham, Manchester, Leeds, Gatwick, Heathrow, Central London, Bristol, Cambridge, Leicester
Development training courses:
London - Kensington 24 & 25 June 2013
Birmingham 2 & 3 September 2013
London - Hearthrow 14 & 15 October 2013
Manchester 9 & 10 December 2013
Time: 8:45 tea/coffee for a 9:00 start – 4:30 finish
Two day open course: £790 +VAT per delegate
In house course: from £1,500 +VAT per day for up to fifteen delegates
Please note all our training courses include three months additional FREE telephone coaching.
As a person who believes in being progressive, you know that, on many levels, you are very good at what your do. But you also recognise that you are not perfect - (yet!) - And that there are still certain areas of your performance that you would like to improve. i.e. You recognise that there is still "room for improvement".
So, now you on-line, looking for a practical ‘Success formula' that will help you to develop your professional leadership and personal management skills.
If the above statement is true for you, then please read on – because this is the course you've been looking for!
On this two day advanced leadership and management training course we will show you some practical methods that will help you become stronger, more efficient, confident and productive.
What are the Training objectives for this leadership development and management training?
If you are a progressive person, then you want the following:
1. Your ability to set and achieve goals.
2. The clarity, accuracy and persuasiveness of your communication.
3. Your ability to plan ahead, solve problems and make accurate decisions.
4. Your abilities as a creative thinker.
5. Your capacity to accurately recall information - ie, improve your memory
6. Your ability to handle difficult people and conflict.
7. Your ability to give positive and negative feedback to colleagues.
8. Your levels of personal initiative, strength, courage and confidence.
9. Your ability to lead, inspire and give confidence to others.
10. Your ability to create and sustain a positive mental attitude at all times: even during tough times. (Especially during tough times!)
This advanced leadership development and management training course is based on three fundamental principles:
Be Clear - Be Rational - Be Positive
An overview of the advanced course
1. Introducing the six attributes of progressive leadership.
2. What are your goals for the future?
3. Where are your plans that are capable of achieving your goals?
4. Specific methods to communicate with more accuracy and clarity.
5. How to structure your message.
6. How to improve your listening skills.
7. Conflict management.
8. The implication questions technique.
1. Strategic planning, problem solving skills. (Analytical and creative thinking)
2. Memory training, recall and accelerated learning
3. Decision making matrices.
4. The language of a leader.
5. How to properly use all three channels of your communication (words, tone and body language).
6. Become a role model and lead others by the demonstration of your good example
7. Final summary and action planning.
Content was good. Philosophies well explained and some tools presented for use. The trainer's presentation: Well presented, wasn't thrown by difficult questions or negative comments.
Delegate: Alan Gaslein Company: The Henley College
Testimonials from previous delegates
Detailed overview of the Course Content
AM Day One
For what purpose are you attending this course?
Would you please reduce your purpose for attending this course to a one line statement?
What are the attributes of leadership?
The leader is a member of the team or organisation that is primarily responsible for the creation and communication of a clear goal: and who can then inspire the team to take the actions necessary to achieve the goal in the most efficient manner possible.
What are the six key leadership skills? Here are the six key leadership skills: they are the ability to:
1. Set and achieve specific goals.
2. Communicate with more clarity, accuracy and persuasiveness.
3. Design practical plans that are capable of solving the problems and achieving the goal.
4. Handle conflicts and character clashes in a rational manner, not in an emotional manner.
5. Self-motivate, self-inspire and self-manage your own emotions (especially during tough times).
6. The ability to motivate, inspire and manage the emotions of other people (especially during tough times).
Specific instruction on how to improve your communication skills Four communication styles – structure your message:
What and where, is the conclusion?
1. Inductive communication style – the reasons come first, then the conclusion follows.
2. Deductive communication style – the conclusion comes first, then the reasons follow.
3. Hidden communication style - your conclusion is there, but is hidden by too much waffle.
4. The No-conclusion speaker - this person talks too much- without saying anything!
Specific notes on proper questioning skills Learn the proper use of What? Why? and How?
1. What? Notes on the need for precise definitions
1.Vague and unclear statements cause disasters
2.Use of numbers to aid definitions
2. Why? There are two different forms of the 'Why?' question
1.Why? Meaning: For what purpose? Future tense
2.Why? Meaning: What caused it? Past tense
Ask the correct version of the 'Why?' question
3. How? There are two different forms of the 'How?' question
1.How? Meaning: "By what means". Example: How did you get to London?
2.How? Meaning: "Qualitative description". Example: How was your trip to London?
PM Day One
Because other people don't share your views, occasional conflict is inevitable. How you handle conflict is an all-important question.
You need to know how to do the following:
- Use reason and logic to resolve conflict; not anger or upset
- Know when to compromise and when not to
Conflict is inevitable Learn the Socratic method of asking intelligent and purposeful questions to influence the mind of the other.
For every action, there is an equal and opposite reaction. If you push too hard they will push you back, even if they know that they are wrong.
Implication questions technique:
1. Set the scene
2. Name the principle
3. Pain questions
4. Transition questions
5. Pleasure questions
6. You chose
Don't try to beat them into the ground and win the argument.
Plant the seeds of change and lead them to a better decision.
Notes on 'planting seeds'
Examples and practice.
AM Day Two
Strategic planning and problem solving skills (analytical and creative thinking)
Memory recall and accelerated learning.
Planning and problem solving All problems have causes: Most have multiple causes:
How to draw the problem/ causes/ solutions diagram.
All problems have implications: i.e., consequences: Most problems have multiple implications:
How to draw the: Problem/ Implication / Countermeasures diagram.
Mental mapping / mind mapping Mental mapping is a form of thinking on paper that helps you to clarify ideas and information from yourself and others
1.Organise your thoughts into similar sets
2.Creative thinking: Thinking "outside the box"
Memory and recall training Improve your recall by learning memory techniques.
Use your powers of “mental association” to memorise large amounts of new information
Make decisions by means of a decision matrix There are three types of decisions:
1.In what priority order?
2.Yes or no?
3.Which one/ what kind?
PM Day Two
The Language of a leader Leadership skills can be learned.
By studying the language and thought patterns of great leaders you can isolate their distinctive qualities, name the important principles, practice them, and so improve your own leadership abilities.
Example of modelling exercise: The Full Monty
1942: North Africa: Field Marshall Vincent Montgomery at the battle of El Alamein.
The Monty Speech: we will make a careful analysis of the speech patterns of a great leader.
We will learn the language patterns of leaders:
1. Reduce the problem down to its proper dimensions
2. Maximise your own perception of your own power
3. Make yourself the agent of change
4. Have clarity of purpose
5. Beware of unfounded pessimism
6. Use strong body language
7. Use good voice tonality
Use all three channels of communication
1. Strong words
2. Confident tonality
3. Positive body language
Notes on positive body language 1. Posture
6. Eye contact
Good voice tones vs bad voice tones - what are the differences?
Leading by example 1. On being the role model
2. You are the standard
3. Become an example of what you expect from others.
Final summary and action plan
The course content was very in depth and skills learnt to assist within the company that I work for. Extremely helpful in dealing with conflict. The trainer presentation was very thorough and extensive knowledge
Delegate: Sharon Stockdale Company: Private
Price for open training course
The open training course costs only £790 +VAT per delegate. For this price we provide:
Full days quality training
Tea, coffee and cakes
Full colour course notes
Written action plan
Access to the Post Course Portal:
Audio download of 'The Effective Leader Manager' programme
Access to DVD downloadable training courses:
Free eBook 'The Effective Leader Manager'
Free training needs analysis, with personalised development action plan based upon results
Plus 3 months free telephone coaching
To answer any on-going questions, you will also receive email and telephone support from your trainer after you have attended the course.
Whilst you are implementing what you have learned we will be there to help you if you need us for advice, guidance and coaching.
The training method follows this general pattern:
The training is very interactive and interesting
The trainer gives a clear explanation of the point in question with specific examples.
Then, the delegates practice by doing an exercise with each other.
The delegates practice by doing exercise with the trainer.
All points are supported with full written notes to take away.
Delegates are asked to write down an associated action, for each point made.
(At the end of the day, we have about twenty such actions, from which the delegates choose six which are the most personally meaningful).
Note: we do not believe in placing people in any situation of embarrassment
by demanding that they 'perform' in front of the whole group. So you can
relax: come on this course and be at ease; ready to learn new skills!