Professional Development Training

Two-Day Personal, professional development and people management training course

“Get the best - from yourself and other people”

Next course London 26th and 27th August 2008

Previous “Get the Best” Personal, professional development    course delegate said

This course will help people so much.  I especially like the idea that “goal focus” is the starting point of all achievement. I really liked the EDISON success formula which emphasized persistence and re-defined “failure” as “valuable feedback.

The section on positive attitude was excellent. It gave people help on exactly how to remain positive, especially in difficult times.

The planning session was useful too because I tend to get easily overwhelmed. 

The section on handling difficult people was very useful: I found the instruction on how to give people criticism in a positive way, really interesting and helpful.

A well organised course. Informative, well structured and gave much food for thought. The trainer was very enthusiastic and held my attention all day.

This personal, professional development training is designed to give you a practical method to get the best from yourself and other people.

The purpose is to help you to develop your “professional skills” relating to: Personal communication, goal achievement, personal confidence, and positive mental attitude, planning, prioritising and handling difficult people.

Investment: £250 per delegate-day

Inclusive of: Full days training, & teas/coffees, cakes, lunch, full course notes and written action plan to take away. Plus three months FREE telephone coaching to answer any on-going questions.

Personal, professional development training dates and locations – BOOK NOW

Course objectives
Our “Get the best” training course, focuses on the six essential communication, motivational and professional development skills, namely:

1. To develop “goal focus”
2. To communicate clearly and confidently
3. To intelligently manage other people, and effectively prioritise work
4. To confidently manage conflict and handle even your most difficult people
5. To self-motivate with a positive mental attitude and to easily handle your stress
6. To inspire others and create a positive and productive atmosphere

Day One
Get the best from yourself and other people

Personal, professional development training - Day One AM

Introductions
How do you get the best from yourself and others?

Develop the following six key personal, professional development skills
1. To develop a definite goal focus
2. To communicate clearly, persuasively and confidently
3. To intelligently organise People, and effectively prioritise work
4. To confidently manage conflict and handle even you’re most difficult people
5. To self- motivate with a positive mental attitude and to easily handle your stress
6. To inspire others and create a positive and productive atmosphere

The first principle of personal, professional development: A clear sense of purpose 
Personal professional development principle 1:         Provide a clear big picture vision
Personal professional development principle 2:         Create a definite “Goal focus”
Personal professional development principle 3:         Define your standards

Training notes and then practice

Second principle of personal, professional development:  Communicate with clarity

How to communicate with clarity
Personal, professional development principle 4:         Use only accurate language
Personal, professional development principle 5:         Define the meaning of key ideas
Personal, professional development principle 6:         Concentrate on what you can do
Personal, professional development principle 7:         Develop the art of listening

Personal, professional development training - Day One PM

Conflict Management Training

Conflict can be beneficial or destructive depending on how it is managed

Proper conflict management requires that you: -
Personal, professional development principle 8:         Always protect their “self concept”
Personal, professional development principle 9:         Tell them precisely what is wrong
Personal, professional development principle 10:       Give them a way out of the conflict situation
Personal, professional development principle 11:       Be objective and specific, not emotional 
Personal, professional development principle 12:       Distinguish reasons from excuses
Personal, professional development principle 13:       Know when to negotiate and when not to
Ten tips for constructive conflict management
Personal, professional development training summary
Action plan

Day Two
Time Management and Positive attitude development
Get the best from yourself and other people

Personal, professional development    training - Day Two AM

Time management training

Personal, professional development principle 14:       Ask “What is the most valuable use of your time?
Personal, professional development principle 15:       “Deadline pressure” and “value” are key indicators.

Use the two principles of “deadline pressure” and “value” as key indicators

1. Q1 Crisis zone
2. Q2 Productive zone
3. Q3 Busy zone
4. Q4 Fruitless zone

Personal, professional development principle 16:       Distinguish “Busy” from “Productive”
Personal, professional development principle 17:       Handle the three time wasters
1. Other people’s interruptions
2. Your own bad habits
3. Poor or non-existent management systems

Personal, professional development principle 18:       Delegate lower value tasks
1. Good reasons to delegate
2. Bad reasons to delegate
3. How to delegate
4. Why people who should delegate - don’t

Personal, professional development principle 19:   Prioritise tasks according to value
Manage your priorities by means of a decision matrix.
Answer the question: What is the most valuable use of my time right now?

Personal, professional development principle 20:   Manage interruptions: the 80/20 principle
1. The Pareto time management principle states that 80% of the value comes from 20% of the causes
2. 80% of the value of the interruption will be in 20% or less of what they say
3. Manage the interruption using the “Pareto question”

Personal, professional development Training - Day Two PM

Personal, professional development principle 21:  Create and sustain a Positive Mental Attitude
Positive Mental Attitude:  How it affects tangible results
1. Positive mental attitude. How it works
2. Positive mental attitude techniques
3. Manage your own mind. (Do not allow your thoughts or language to be become destructive)
4. The language of a leader

Personal, professional development principle 22:   Learn the EDISON success formula
1. Know your outcome
2. Formulate your best plan in writing
3. Take decisive action
4. Gather and evaluate the feedback. Both positive and negative
5. Make progress by continually adapting and evolving

Recognise that the success formula is a continuous process

Personal, professional development principle 23: Avoid the opposite: Failure formula
1. Indecision or unclear targets
2. No written plan - wing it
3. Procrastination – put it off
4. Become disheartened in the face of set backs and disappointments
5. Stand still. Do the same thing this year as you did last year

Personal, professional development principle 24: Learn the value of “Critical feedback”
1. The role of criticism in success
2. Forms of feedback. Constructive and destructive

Personal, professional development principle 25: Change negative People into positive
1. Four steps to an emotion
2. Beware asking “Killer questions”
3. Instead; ask intelligent “Problem solving questions” 

Final summary
How will this training help you to get the best from yourself and others?
Personal, professional development training actions
Personal, professional development training feedback
Personal, professional development training close

Are you Interested?
Book onto our next personal, professional development-training seminar, "The Effective Leader Manager", or simply register an interest. 

Talk with a trainer
If you want to know more about the Personal, professional development   training course or its suitability for you or a colleague call us on +44 (0) 1452 856091.You may well be able to speak directly to one of our trainers. If not, one of them will call you within 24 hours 

Interested? Let us know how we can help you with your training needs?

Register an interest in attending this personal, professional development-training course

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For all your training enquiries please call: 01452 856091

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