Need help people skills man management training organisation training for supervisor middle manager area manager team leader Midlands UK How what where can I
The course was useful and practical. Examples used showed how theory would be applied in different situations at work.
The presentation was very well delivered in bite size, easy to understate chunks with examples to back up. Delivered with enthusiasm and belief. Leanne Gover – Premier Training International
The purpose of this training is to help people to get the most from themselves and others, to improve productivity and to create a good working atmosphere.
You will learn 25 named personal management training principles and discover exactly how and when to put them into practice.
Investment: £225 per training-day
Inclusive of: Full days training, & teas/coffees, cakes, lunch, full course notes and written action plan to take away. Plus three months FREE telephone coaching to answer any on-going questions.
Our management training focuses on the six essential management skills, namely:
1. How to develop a definite goal focus
2. How to communicate clearly, persuasively and confidently
3. How to intelligently manage people, and effectively prioritise work
4. How to confidently manage conflict and handle even your most difficult people
5. How to self-motivate with a positive mental attitude and to easily handle your stress
6. How to inspire others and create a positive and productive atmosphere
Day One
The Effective Leader Manager
Management Training - Day One AM
Introductions
How do you get the best from yourself and others?
Develop the following six key management development skills.
1. To develop a definite goal focus.
2. To communicate clearly, persuasively and confidently.
3. To intelligently organise people, and effectively prioritise work.
4. To confidently manage conflict and handle even you’re most difficult people.
5. To self- motivate with a positive mental attitude and to easily handle your stress.
6. To inspire others and create a positive and productive atmosphere.
The first quality of Leadership and management
How to provide clarity of purpose Management training principle 1: Provide a clear vision - The big picture
Management training principle 2: Create a definite “Goal focus”
Management training principle 3: Define your standards
Training notes and then practice
Second quality of leadership and management
How to communicate with clarity and enthusiasm Management training principle 4: Use only accurate language
Management training principle 5: Prepare definitions of your important ideas
Management training principle 6: Concentrate on what you can do, not on what you cannot do
Management training principle 7: Develop the art of intelligent listening
Management Training - Day One PM
Conflict Management Training
Conflict can be beneficial or destructive depending on how it is managed.
Proper conflict management requires that you: - Management training principle 8: Always protect their “self concept”
Management training principle 9: Tell them precisely what is wrong
Management training principle 10: Give them a way out of the conflict situation
Management training principle 11: Be objective and specific, not emotional and inflammatory
Management training principle 12: Distinguish reasons from excuses and have a different policy for each
Management training principle 13: Know when to negotiate and when not to
Ten tips for constructive conflict management
Management training summary
Action plan.
Day Two
Time Management and Leadership Development
Management Training
Management training - Day Two AM Time management training
Management training principle 14: Ask “What is the most valuable use of your time right now?
Management training principle 15: Use the two principles of “deadline pressure” and “value” as key indicators.
Q2 Productive
High value
But not YET deadline driven
Q1 Crisis
High value
High deadline pressure
Crisis management
Q4 Fruitless
Low value
Gossip
Office politics / Pity parties
Q3 Busy Zone
Lower value
But deadline driven
1. Q1 Crisis zone
2. Q2 Productive zone
3. Q3 Busy zone
4. Q4 Fruitless zone
Management training principle 16: Distinguish “Busy” from “Productive”
Management training principle 17: Handle the three time wasters 1. Other people’s interruptions
2. Your own bad habits
3. Poor or non-existent management systems
Management training principle 18: Delegate lower value tasks 1. Good reasons to delegate
2. Bad reasons to delegate
3. How to delegate
4. Why people who should delegate - don’t
Management training principle 19: Prioritise tasks according to value Manage your priorities by means of a decision matrix.
Answer the question: What is the most valuable use of my time right now?
Management training principle 20: Manage interruptions: the 80/20 principle 1. The Pareto time management principle states that 80% of the value comes from 20% of the causes
2. 80% of the value of the interruption will be in 20% or less of what they say
3. Manage the interruption using the “Pareto question”
Management Training - Day Two PM
Management training principle 21: Create and sustain a Positive Mental Attitude Positive Mental Attitude: How it affects tangible results
1. Positive mental attitude. How it works
2. Positive mental attitude techniques
3. Manage your own mind. (Do not allow your thoughts or language to be become destructive)
4. The language of a leader
Management training principle 22: Learn the EDISON success formula 1. Know your outcome
2. Formulate your best plan in writing
3. Take decisive action
4. Gather and evaluate the feedback. Both positive and negative
5. Make progress by continually adapting and evolving
Recognise that the success formula is a continuous process
Management training principle 23: Avoid the opposite: Failure formula 1. Indecision or unclear targets
2. No written plan - wing it
3. Procrastination – put it off
4. Become disheartened in the face of set backs and disappointments
5. Stand still. Do the same thing this year as you did last year
Management training principle 24: Learn the value of “Critical feedback” 1. The role of criticism in success
2. Forms of feedback. Constructive and destructive
Management training principle 25: Change negative people into positive 1. Four steps to an emotion
2. Beware asking “Killer questions”
3. Instead; ask intelligent “Problem solving questions”
Final summary How will this management training help you to get the best from yourself and others?
Management training actions
Management training feedback
Management training close
Are you Interested? Book onto our next management training seminar, "The Effective Leader Manager", or simply register an interest.
Talk with a trainer If you want to know more about the management development training course or its suitability for you or a colleague call us on +44 (0) 1452 856091.You may well be able to speak directly to one of our trainers. If not, one of them will call you within 24 hours
Interested? let us know how we can help you with your training needs?
