Appraisal and Goal Setting Training

Leadership and management training open courses in Manchester, Birmingham, Gloucester, Milton Keynes, Swindon, Oxford, London, Nottingham, West Midlands, Edinburgh – Scotland

A “staff appraisal interview” in this context means, “A form of business communication, the purpose an appraisal is to enable the interviewer and staff member to agree future performance development.”

“Goal setting” is the act of identifying a future target in order to facilitate continuous improvement.

If an appraisal and goal setting interview is to be effective, it should have definite method. Unprepared appraisal interviews result in a costly waste of time.

Our goal is to determine what makes an effective appraisal interview and then, practice the skills needed to make it possible.

Course content

Preparation
• Know your outcome.
• Self-preparation.
• Preparation of the staff member.
• Physical surroundings.

Appraising three aspects
1. Ability to do the job.
2. Willingness to do the job.
3. Team fit.

Interview process

A three-part plan:
1. Identify current situation.
2. Identify desired future situation.
3. Formulate SMART goal.

• Specific.
• Measured.
• Achievable.
• Realistic.
• Time deadline.

Communication skills for interviews
• Remove the fear.
• Set the context.
• Ask questions rather than make statements.
• Listen “with intent to understand”.
• Distinguish between “Answers” v “responses” to questions.
• Watch for inconsistencies.

Remember the law
• Discrimination.
• Race.
• Sex.
• Written records.

Feedback session.

Appraisal and Goal Setting training, summary and action plan

The training method follows this general pattern:

1. The trainer gives a clear explanation of the point in question.
2. The trainer then demonstrates the principle and gives specific examples.
3. Then, the delegates practice by doing an exercise with each other.
4. The delegates practice by doing exercise with the trainer.
5. All points are supported with full written notes to take away.
6. Delegates are asked to write down an associated action, for each point made.
7. (At the end of the day, we have about twenty such actions, from which the delegates choose six which are the most personally meaningful).

Note: we do not believe in placing people in any situation of embarrassment by demanding that they 'perform' in front of the whole group. So you can relax: come on this course and be at ease; ready to learn new skills!

Please call The Corporate Coach Training Group today on 01452 856091.

For all your training enquiries please call: 01452 856091

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