Appraisal and Goal Setting

A “staff appraisal interview” in this context means, “A form of business communication, the purpose an appraisal is to enable the interviewer and staff member to agree future performance development.”

“Goal setting” is the act of identifying a future target in order to facilitate continuous improvement.

If an appraisal and goal setting interview is to be effective, it should have definite method. Unprepared appraisal interviews result in a costly waste of time.

Our goal is to determine what makes an effective appraisal interview and then, practice the skills needed to make it possible.

Course content

Preparation
• Know your outcome.
• Self-preparation.
• Preparation of the staff member.
• Physical surroundings.

Appraising three aspects
1. Ability to do the job.
2. Willingness to do the job.
3. Team fit.

Interview process

A three-part plan:
1. Identify current situation.
2. Identify desired future situation.
3. Formulate SMART goal.

• Specific.
• Measured.
• Achievable.
• Realistic.
• Time deadline.

Communication skills for interviews
• Remove the fear.
• Set the context.
• Ask questions rather than make statements.
• Listen “with intent to understand”.
• Distinguish between “Answers” v “responses” to questions.
• Watch for inconsistencies.

Remember the law
• Discrimination.
• Race.
• Sex.
• Written records.

Feedback session.

Appraisal and Goal Setting training, summary and action plan
Please call The Corporate Coach Training Group today on 01452 856091.

For all your training enquiries please call: 01452 856091

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