Coaching and mentoring
A one day course for leaders and managers
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Nottingham 16th May [FULL]
Manchester 30th May
Birmingham 13th June
Cheltenham - Gloucester 27th June
Manchester 8th August
London 22nd August
More Dates
Open Course: £325 +VAT per delegate
In House Course: from £1,400 +VAT per day for up to 15 delegates
Please note all our training courses include three months additional FREE telephone coaching.
Training open courses in London, Manchester, Avon, Gloucestershire,
Swansea, Maidstone
Key coaching and mentoring skills: Mentors and
coaches have developed MULTIPLE answers to this one question: “How
can I get the best from myself and others?” Their
answers will include:
- Develop clear communication
- To be able to use
specific and objective language: Not vague or ambiguous language.
- Develop the ability to give “constructive criticism”: i.e.
feedback in a way that inspires positive change, not resentment.
- How to give negative feedback in a positive way.
- Mentors are role models: they demonstrate the standards they
hope to inspire in others.
- They often ask questions rather than issue commands
- The Mentor /coach is able to ask intelligent questions that
stimulate good answers, (as opposed to giving answers readymade).
This is the Socratic Method.
- The Mentor /coach can purposefully build the self-image and
confidence of others.
- The Mentor /coach understand that people act in accordance with
their self-image.
- They purposefully build the levels of goal focus,
confidence and knowledge and they thus will build improved
team performance
The training will be designed to achieve the above stated
goals.
How is the course set out? The following pages
contain the overview of the programme.
Coaching mentoring: Introductions How do
you get the best from yourself and others?
Develop the following six key mentor - coaching skills.
1. To develop a definite goal focus. 2. To communicate,
teach and inspire. 3. To intelligently build joint plans. 4. To
confidently manage emotions during conflict or performance issues. 5.
To self- motivate with a positive mental attitude, especially during
tough times. 6. To inspire others and create a positive and
productive atmosphere in others around you.
To provide clarity of purpose 1. Clear vision –
give the big picture 2. Develop specific Goals 3. Hold yourself to
high personal standards- create a “Personal code of conduct”
Positive mental attitude: how attitude affects people
1. Positive mental attitude. Attitude affects your results
because your attitudes affect your actions. 2. How to create and
sustain a positive mental attitude. 3. How to manage your own
emotions. (How to direct your own thoughts so as to create the best
emotional balance) 4. How to apply the SAME method to help others to
manage their own emotion.
To communicate with clarity and enthusiasm 1.
Coaching requires accurate language 2.
Concentrate on what you are able to do, not what you cannot do 3.
Develop the Socratic art of questioning
Emotional Management Training Manage emotions
during conflict or performance issues.. Proper emotional management
requires that you: - 1. Build their self-esteem” 2. Notice
whatever is wrong 3. Show them a better way 4. Use language that
is objective and specific, not emotional and inflammatory 5.
Distinguish reasons from excuses 6. Know when to negotiate and give
ground, and when to stand firm. Ten tips for constructive emotional
management
Summary and close
The training method follows this general pattern:
- The trainer gives a clear explanation of the point in question.
- The trainer then demonstrates the principle and gives specific
examples.
- Then, the delegates practice by doing an exercise with each other.
- The delegates practice by doing exercise with the trainer.
- All points are supported with full written notes to take away.
- Delegates are asked to write down an associated action, for each
point made.
- (At the end of the day, we have about twenty such actions, from
which the delegates choose six which are the most personally meaningful).
On this course, you will be using special memory techniques to ensure
that all the knowledge you gain, during the course, you will remember.
Question: How many times have you learned something, only to have it fade from
your memory within a short time?
To avoid that from happening, we help you to retain the course content. We do
this by structuring our presentations to enable you to absorb new knowledge,
faster, easier and more effectively.
Consequently, the course will be of extra value to you: the new knowledge will
in your memory, when you need it, even in “the heat of battle”.
Please call The Corporate Coach Training Group today on 01452
85609
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