Coaching and mentoring
A one day course for leader-managers

Coaching can be defined as:
A form of directive teaching based upon communicating clear outcomes, inspiring thoughtful action, giving accurate feedback and stimulating positive change.

Mentoring can be defined as:
A form of non directive teaching based on role modelling "success principles", asking intelligent questions and guiding another towards more productive work methods.

Coaching and mentoring

Part One

Coaching Method

Based on a five step formula:

1. Agree a clear outcome
2. Formulate an intelligent plan
3. Take action on the plan
4. Gather the feedback (on and off target)
5. Change in the light of off target feedback

Two key coaching skills

Clear communication

Specific and objective: Not vague or subjective.

Ability to give critical feedback in a way that inspires change

How to give negative feedback in a positive way.

Examples and practice

Coaching and mentoring
Part two

Mentoring

Develop a strong belief in continuous improvement

Continuous improvement: it comes in two forms:

• Evolutionary, Baby-steps improvement.
• Revolutionary, Explosive improvement.

Mentoring Key Skills

Personal Consistency

As a Mentor, you have to be consistent.

Develop your personal style

Be your “Best-Self”.

Asking questions rather than giving commands

A mentor asks questions that stimulate answers, (as opposed to giving answers ready made).

Build the self image of others

People act in accordance with their self-image.
Build their self-image and you will build their performance.

Coaching and mentoring summary and action plan

Please call The Corporate Coach Training Group today on 01452 856091

For all your training enquiries please call: 01452 856091

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