Improving Personal Effectiveness Training

Leadership and management training open courses in Manchester, Birmingham, Gloucester, Milton Keynes, Swindon, Oxford, London, Nottingham, West Midlands, Edinburgh – Scotland

Personal Effectiveness training open courses in London, Birmingham, Manchester, Bristol, Gloucester, Cardiff, Maidstone, Swindon, Oxford.

Personal Effectiveness Training

Personal effectiveness training is a combination of six skills.

1. Setting and achieving your goals
2. Communicating your message
3. The ability to build practical plans of action
4. The ability to handle difficult people
5. The ability to develop self-confidence, self-motivation and personal initiative
6. The ability to inspire confidence, motivation and initiative IN OTHERS

This course sets out the steps needed in order to excel in these six areas; Here are the details of this personal effectiveness training.

Day One
Personal effectiveness training- Day One AM 

We need to answer this question:
How do you get the best from yourself and others?

The six key skills of personal effectiveness
1. Setting realistic goals
2. To clearly and accurately communicate your message
3. To be able to write good plans
4. To handle conflict assertively but fairly and calmly
5. To self-inspire and develop self confidence
6. To inspire confidence and motivation in others around you.

The first principle of personal effectiveness:
Decide your “general direction of travel”
Decide how you wish to be perceived and act accordingly
Set your short term goals, that will get you moving

Second principle of personal effectiveness:
The need for accurate language
How to think, speak and write more clearly
How to explain what you mean:
How to get the meaning from those people who are having trouble explaining their ideas to you
How to distinguish between “critical thinking” and “complaining”
How to avoid rookie mistakes such “the misuse use of humour”.

Personal effectiveness training - Day One PM
Conflict Management Training
Upset and conflict is bound to happen, because people don’t share ALL the same ideas.
Conflict can be destructive if it is mismanaged
Conflict can be constructive IF it is well managed.

Proper conflict management requires that you: -
Let them save face
Use factual language, not emotive language
Give them the way out: ask them to change their behaviour
Be clear about what you want
Separate reasons from excuses
Know when to give ground, and to stand firm

Action planning

Day Two Time Planning and Personal management 
AM Time management training

Ask yourself this question: “What is the best possible use of my time?
 
“Urgency: Deadline pressure” and “Importance: value” are key indicators.
 
Distinguish between being “busy”, and being “productive”
Your dreaded enemy: the BUSY but NON productive day
 
Ask yourself: Who wastes my time?
The three time wasters
1. Other people that you work with
2. Yourself on a bad day
3. Poor systems
 
 
How to delegate your lower value tasks
Delegation is good for
1. Training and developing others
2. Sharing the load
3. Getting the job done
 
How to prioritise
Put things in order of value
 
How to make accurate decisions
Don’t dither- Decide!
 
How to handle interruptions
The Pareto principle: The 80/20 rule
80% of the value of the interruption will be in 20% what they actually say
 
Problem solving
Mental mapping of your problems so as to find their causes and solutions
 
Personal effectiveness - Day Two PM
Self-confidence, self-motivation and personal initiative
 
How your attitude is self-fulfilling
Your attitude is the sum total of your thoughts, feelings and beliefs about any issue
Your attitudes are important because they affect how you act, in any situation
You need to create and sustain a “Positive mental attitude”
But what exactly constitutes a “positive attitude” and how do you get one?
 
Manage your thoughts and you will manage your feelings
Manage your thoughts and you will manage your language
When the demands are high:  How to sustain your energy
 
Operate according to the EDISON success formula
The Edison formula is a five word formula for success:
1. Purpose
2. Plan
3. Action
4. Feedback
5. Change
 
What happens if you reverse this formula? You get failure
Failure is the opposite formula:
1. No purpose - drifter
2. No plan- wing it
3. No action- lazy
4. Argue with the feedback
5. Refuse to change- stubbornness.
 
Notice any elements of the failure formula in yourself and others.
Take action against the failure formula.
 
Summary
Final action planning

The training method follows this general pattern:

1. The trainer gives a clear explanation of the point in question.
2. The trainer then demonstrates the principle and gives specific examples.
3. Then, the delegates practice by doing an exercise with each other.
4. The delegates practice by doing exercise with the trainer.
5. All points are supported with full written notes to take away.
6. Delegates are asked to write down an associated action, for each point made.
7. (At the end of the day, we have about twenty such actions, from which the delegates choose six which are the most personally meaningful).

Note: we do not believe in placing people in any situation of embarrassment by demanding that they 'perform' in front of the whole group. So you can relax: come on this course and be at ease; ready to learn new skills!

Please call The Corporate Coach Training Group today on 01452 856091

For all your training enquiries please call: 01452 856091

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