Manage people through change

Change is inevitable: Every moment the situations changes.

So we have to learn to accommodate change and make the process positive rather than negative.

This course sets out some interesting and practical ideas that can help us make the most of the opportunities and challenges that will come our way in 2008.

C.A.N.I. : Continuous And Never-ending Improvement

Manage people through change Part one:

Change is: Continuous and never ending

Two kinds of change:

Evolutionary change: Baby steps
Revolutionary change: Giant leaps

Manage people through change Part two:

Five Part Formula for Successful Teams

1. Clear Purpose / Standards
2. Good plan
3. Decisive action
4. Gather the feedback (off target and on target)
5. Change in the light of off- target feedback

Manage people through change Part three:

Opposite Five-Part Failure Formula

Any off these five will cause a team to fail:

1. Drifting
2. No plan--wing it
3. No action--procrastination
4. Fight feedback- Mistake criticism for failure or an insult.
5. Say NO to change--- stubbornness

Manage people through change Part Four:

Theory into Practice

1. What will be the goal/ vision for the next year?
2. What will be our professional “code of conduct” within the team?
3. What is the purpose and importance of feedback?
4. What is the quality of communication of feedback within the team, currently?
5. How do we distinguishing between “constructive” and “destructive” off-target feedback?
6. To what degree can we expect “certainty and control” in an ever-changing work environment?

Discussion and decision for the team:

Managing people through change - summary and action plan

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