Management Development Training
Seven day programme
Action Learning
A method of management development distinguished by the full application of theory to live practical issues in supportive “Learning Sets”
Learning sets
A group of 5- 15 leader-managers specially selected because of their desire and ability to improve the organisation at every level of performance.
The purpose of this document is two fold
- To present to you the process of how we might proceed.
- To set out our ideas for the course
These ideas are not “set in concrete”. Please take this as a discussion document; open for change according to your needs.
- How would we go about achieving the outcomes?
We will achieve the outcomes matching our content point- by- point to your stated aims.
- How would we ensure the course was going to meet your needs before running it?
By asking for feedback from you prior to the course so that we can “fine tune” the content to your expectations.
- How would we balance theory and practice?
By setting out the theory first and then providing opportunities to practice by means of active learning and practical exercises.
- What use you would make of things like case studies
I would make use of case studies when discussing leadership and modelling and problem solving.
- What pre- and/or post-course work you would ask delegates to do
Pre-course would be a questionnaire to raise the individual’s awareness of the issues to be covered in the course.
Post course would be more formal.
At the end of each day, I will ask delegates to name and put into practice at least two ideas from the course.
I would suggest the delegates keep a “learning journal”. In it, they would write down when they implement any of the concepts, skills and principles covered.
- What specific course reading you would be recommending to delegates (this is something that has been used successfully in other in-house courses)
I have a prepared reading list that I would recommend delegates.
Additionally, as we progress through the course, I would indicate the relevant sources as we go.
- Fees, indicating whether design is included in the delivery day rate
Our fee, £900.00 per day, would include design, preparation, travel and materials.
It is a daily rate, up to16 delegates, invoiced only after successful delivery of the course.
- Details and approximate cost of any follow-up services you would be able to offer delegates
One- to- one coaching, if asked for, for individual help can be arranged. (£200.00 per half day)
Follow up training days are sometimes useful two to three months after the course to reinforce and condition the content, (at the usual daily rate).
Confidential telephone help. I frequently receive telephone calls from delegates who want to “talk things through” with someone from outside the business. I regard this as “customer care” and do not charge for this.
Here is an idea of the content built around the brief that you sent:
Day one-Leadership
A leader is a member of a team/organisation primarily responsible for creating and communicating a clear vision and inspiring action towards its accomplishment.
Associated knowledge skills or abilities
- Clarity of vision-goals-purpose
- Statement of clear standards
- Communication of leadership
Empowering
Inspirational
Sense of certainty
Action learning session
Identification of “learning opportunity”
Gather facts
Potential solutions
Select best option
Plan
Feedback last action learning exercise
Day two-Management
A manager is a member of a team/organisation primarily responsible for planning and implementing actions for the achievement of a predetermined purpose.
Associated knowledge skills or abilities
- Logic skills - Inductive thinking
- Creativity - Lateral thinking
- Planning - Practical thinking
- Order - Principles
Action learning session
Identification of “learning opportunity”
Gather facts
Potential solutions
Select best option
Plan
Feedback on last action learning exercise
Day three-Teams
A team is a co-operative union of two or more people working together for the achievement of a predetermined purpose for the benefit of all members and those the team serves.
Associated knowledge skills or abilities
The whole is greater than the sum of its parts.
Specialisation
Each limits his/her scope and become a relative expert
Team roles
Natural inclination and team balance
Conflict
Intellectual v egotistical
Action learning session
Identification of “learning opportunity”
Gather facts
Potential solutions
Select best option
Plan
Feedback on last action learning exercise
Day four-Strategic and operational planning
A mind-set and methodology that recognises the fact that many operations have long lead times and they have to be taken into account now to avoid problems later.
Associated knowledge skills and abilities.
- Why plan?
- Terms of reference
- Preparation
- Scope
- Structure
- Allocation responsibility
Action learning session
Identification of “learning opportunity”
Gather facts
Potential solutions
Select best option
Plan
Feedback on last action learning exercise
Day five-Counselling, coaching, mentoring
A specialised form of non-directive communication intended to inspire and facilitate positive change in another.
Associated knowledge skills or abilities
Four reasons for counselling, coaching or mentoring.
- Improve skill (Lack of knowledge)
- Behavioural (Breach of standards)
- Relationships (Break down of interpersonal links)
- Outside work (Health or home)
The manager as a mentor and role model
Action learning session
Identification of “learning opportunity”
Gather facts
Potential solutions
Select best option
Plan
Feedback on last action learning exercise
Day six-Communication and social style
Communication: the transfer of information and/or emotion.
Associated knowledge skills or abilities.
Relative use of three forms
- Language (clarity, warmth)
- Voice tone (confidence, authority, rapport, intensity)
- Visual impact (Appearance, gestures, expression, eye contact)
Social style: A communication model that describes the habitual form of expression.
Associated knowledge skills and abilities.
- Driver
- Analyst
- Amiable
- Activist
Action learning session.
Identification of “learning opportunity”
Gather facts
Potential solutions
Select best option
Plan
Feedback on last action learning exercise
Day seven-Continuous development
Continuous improvement means the recognition of the fact that improvement is always possible, i.e. a rejection of complacency.
Associated knowledge skills and abilities.
Learning journal.
Readers are leaders.
Turn your car into a university on wheels.
Modelling success.
Action Learning
A method of management development distinguished by the full application of theoretical knowledge to live practical issues in a supportive “Learning Sets”.
Learning sets
A group of 5- 15 leader-managers specially selected because of their desire and ability to improve the organisation at every level of performance.
Action learning session
Identification of “learning opportunity”
Gather facts
Potential solutions
Select best option
Plan
Feedback on last action learning exercise
|