Managing Performance

Leadership and management training open courses in Manchester, Birmingham, Gloucester, Milton Keynes, Swindon, Oxford, London, Nottingham, West Midlands, Edinburgh – Scotland

“Performance management” is defined as “a specialised form of communication designed to create the conditions for individuals and teams to actualise their full performance potential”.

This programme covers:

Performance management  - The Theory:
Performance management includes three aspects:

1. Performance improvement – a belief in the philosophy of “continuous improvement” throughout the organisation. 

2. Development – organisational development is based on individual personal development.

3. Managing behaviour – “You are what you habitually do”. So we encourage people to manage their own behaviour to maximise their own performance.

Performance management  - The Practice: A Five-Step Process

1 Introduction
Take away the fear. Instil confidence.

2 Analysis
What is the current situation?
What is the desired future situation?
What is the gap?

3 Development solutions
What are the resources available?
What are the constraints?
What is the plan of action?

4 Agreement
Commit to take action on the plan.

5 Feedback
Agree the feedback.
What will be the standard?
What will be the check-in date?

Managing performance - summary and action plan

The training method follows this general pattern:

1. The trainer gives a clear explanation of the point in question.
2. The trainer then demonstrates the principle and gives specific examples.
3. Then, the delegates practice by doing an exercise with each other.
4. The delegates practice by doing exercise with the trainer.
5. All points are supported with full written notes to take away.
6. Delegates are asked to write down an associated action, for each point made.
7. (At the end of the day, we have about twenty such actions, from which the delegates choose six which are the most personally meaningful).

Note: we do not believe in placing people in any situation of embarrassment by demanding that they 'perform' in front of the whole group. So you can relax: come on this course and be at ease; ready to learn new skills!

Please call The Corporate Coach Training Group today on 01452 856091

For all your training enquiries please call: 01452 856091

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