Negotiation Skills
Managing conflict open courses in London,
Birmingham, Manchester, Bristol, Gloucester, Cardiff, Maidstone,
Swindon, Oxford.
In house development training or open courses as
follows:
Open Course: £325 +VAT per delegate day
In
House Course: from £1,300 +VAT per day for up to 15 delegates
In work, you often have to negotiate with other people.
Maybe
though, you have never been taught the proper principles of negotiation.
Negotiation is defined as:
“The process of
gaining an agreement where all parties can arrive at a mutually
beneficial and sustainable solution.
It is a transaction where both
have a veto over the final outcome. It requires voluntary consent on all
sides.”
This course covers:
1. Be clear about what you want.
Write it down.
Know too, what you do not want.
Knowing what you want is the critical
step. Be specific.
Know why you want it.
2. In negotiations, don’t just agree to the first proposal.
Saying “yes” to their first offer may leave you open to
Lose/Win solution.
3. Maintain your principles.
Honesty in all your
dealing is the first principle.
The second principle here is trade.
You are not there to give your stuff away.
Something for something.
Not something for nothing.
4. Once agreed, stick to the agreement.
If the
other person wants to change the package, the terms must change too.
Use the magic phrase, “Yes. But only if……”
Ensure you have a list of
your negotiable variables.
5. Watch for bargaining activity just before a deadline.
Deadlines can produce extra leverage, which can be used to gain
an extra concession. So be emotionally prepared to use this fact, or
resist it.
6. Avoid trying to “drive a hard bargain” by unnecessarily
tough talk.
It may be seen as intransigence by the other
side.
Take a tough position but keep your style professional and
relaxed.
“Tough talk” in the sense of needless over-assertiveness is
bad for business.
7. Always record the details of each negotiation in writing.
In case of a later dispute, what you write down may one day be useful
information.
8. Always maintain respect for the other person’s identity as
you question his proposition.
9 Think Win /Win.
If it is to be sustainable,
then there has to be genuine value in the solution for both parties,
The basis of win/win is rational, tough, fair-trading.
10. Keep an eye on your emotional state.
Stay
relaxed and focused.
This course will provide you with effective, practical skills. You
will be able to use them immediately to improve your results.
We
have designed this course to be well- structured, informative and fun.
Price for open training course
 The
negotiation skills training course costs only £325 +VAT per delegate per day. For this price we provide:
- Full days training
- Tea, coffee and cakes
- Lunch
- Full course notes
- Written action plan
- Certificate
- Access to the Post Course Portal
Plus 3 months free telephone coaching
To answer any on-going questions, you will also receive email and telephone support from your trainer after you have attended the course.
Whilst you are implementing what you have learned we will be there to help you if you need us for advice, guidance and coaching.
Price for in house training course
Please call us on 01452 856091 to discuss your requirements for the in house training course.
If you want to know more about any Management Training courses or their suitability for you or a colleague call us on +44 (0) 1452 856091.
Interested? let us know how we can help.
View all of Corporate Coach Group's Management Training Courses
|
