Terms & Conditions

Payment
The course fee must be paid in full on receipt of invoice.  The Corporate Coach Group reserves the right to re-allocate the course place to another delegate if fees are not paid on time. Failure to receive the course fees in adherence with these terms means that The Corporate Coach Group reserves the right to request payment on the day of the course.

If you are attending courses from abroad and you require visa application letters there will be an admin charge.

Late Payment
In the event of late payment, The Corporate Coach Group reserves the right to charge interest on all outstanding amounts at the rate of 2% per calendar month or part thereof from the last date that payment was due to the date that payment is made.

Transferring courses

• Transfers made 0-14 days prior to a course booked free of charge will be charged a £75 per training day administration fee
• The transfer option only applies to delegates who are transferring to a different date for the same course.
• Delegates must specify their choice of transfer date at the time of transfer.
• If a delegate uses the transfer option, the origional course invoice and the transfer invoice remain due, even if the transfer reservation is subsequently cancelled.

Cancelling courses
The following charges apply if you cancel:

• 16-22 weeks before a course - no charge
• 8-16 weeks before a course - 25% of the course fee
• 29-56 days before a course - 50% of the course fee
• 15-28 days before a course - 75% of the course fee
• 0-14 days before a course - 100% of the course fee

Changing delegate details
There will be no charge if a substitute person wishes to replace the original delegate.  Please inform our office of any change to the original booking. 

Cancellation of courses by The Corporate Coach Group and changes to course content
The Corporate Coach Group courses are constantly updated and improved and The Corporate Coach Group reserves the right to alter any of the courses’ content without prior notice.  The Corporate Coach Group reserves the right to cancel a course at any time without liability.  In these circumstances, delegates will be offered an alternative date, a credit note or a full refund.

Course notes and training
The notes and training for The Corporate Coach Group courses cannot be relied upon for legal interpretation.  Neither The Corporate Coach Group nor its employees, trainers or consultants can accept responsibility for delegates’ actions, or those of other people reading the course notes or interpreting the training in litigation, or responsibility for any loss incurred as a result of relying on the training or the training notes.  If in doubt, consult a lawyer.

Discounts and special offers
Any discounts offered on The Corporate Coach Group courses are exclusive.  They cannot be combined.  Except for company wide or pre-agreed discounts, the higher discount will always be applied.  In the case of special offers these must be requested at time of booking, and will not automatically be applied.

Free Voucher Offer Terms

Program Availability and Termination. Corporate Coach Training Ltd reserves the right to restrict, suspend, discontinue or cancel part or the whole of this program upon 30 days written notice posted on the Corporate Coach Group Website (the “Termination Notice”). No further vouchers will be allocated after the date of the Termination Notice and any claims made but not approved by that date will be deemed invalid and declined. This offer is only available to customers who book within the UK. Vouchers will be provided in GBP and are only valid for the UK versions of stores. No cash alternative available.

Changes in Terms and Conditions. Corporate Coach Training Ltd reserves the right to change, limit, modify or cancel the voucher terms and conditions, benefits, conditions of participation, rewards and reward levels in whole or part at any time, even though changes may affect the value of points or rewards already accumulated. Booking persons will be bound by any such changes.

Notice of Changes. Any such changes will be shown in these terms and conditions on the Corporate Coach Group Website at http://www.CorporateCoachGroup.co.uk/terms.asp#Voucher and will be effective immediately unless stated otherwise. Corporate Coach Training will attempt to notify booking persons, but will not be liable for failure to do so, and all members will nevertheless be bound.

Participation in the voucher program and the awarding of incentives are void when prohibited by law (including, for the avoidance of doubt, United Kingdom and United States bribery laws which apply internationally) and subject to any applicable government regulations. Some employers, by policy, may prohibit or restrict employee participation in the Program. Corporate Coach Training Ltd assumes no responsibility or liability for compliance with these policies. Booking persons are informed that participation in the voucher program may require prior approval of their employer, and that it is the booking person’s responsibility to obtain such prior approval.

Restricted by Law. This voucher program or participation therein is not valid and/or the awarding of vouchers and/or the grant of rewards is void where prohibited or restricted by law in the country of the member's domicile.

Program Interpretation. Interpretations of voucher program terms and conditions shall be at the sole discretion of Corporate Coach Training Ltd. The decision of Corporate Coach Training Ltd is binding on all matters concerning the voucher program. Neither the voucher program nor any benefit offered by the voucher program creates, constitutes or gives rise to any legal or contractual rights by booking persons against Corporate Coach Training Ltd.

Restrictions. The voucher program cannot be used in conjunction with any other promotion or rewards program.

For all your training enquiries please call: 01452 856091

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