Terms & Conditions
The course fee must be paid in full on receipt of invoice. The Corporate Coach Group reserves the right to re-allocate the course place to another delegate if fees are not paid on time. Failure to receive the course fees in adherence with these terms means that The Corporate Coach Group reserves the right to request payment on the day of the course.
If you are attending courses from abroad and you require visa
application letters there will be an admin charge.
In the event of late payment, The Corporate Coach Group reserves the right to charge interest on all outstanding amounts at the rate of 2% per calendar month or part thereof from the last date that payment was due to the date that payment is made.
- Transfers made 0-14 days prior to a course booked free of charge will be charged a £75 per training day administration fee
- The transfer option only applies to delegates who are
transferring to a different date for the same course.
- Delegates must specify their choice of transfer date at the time
- If a delegate uses the transfer option, the origional course
invoice and the transfer invoice remain due, even if the transfer
reservation is subsequently cancelled.
The following charges apply if you cancel:
- 16-22 weeks before a course - no charge
- 8-16 weeks before a course - 25% of the course fee
- 29-56 days before a course - 50% of the course fee
- 15-28 days before a course - 75% of the course fee
- 0-14 days before a course - 100% of the course fee
Changing delegate details
There will be no charge if a substitute person wishes to replace the original delegate. Please inform our office of any change to the original booking.
Cancellation of courses by The Corporate Coach Group and changes to course content
The Corporate Coach Group courses are constantly updated and improved and The Corporate Coach Group reserves the right to alter any of the courses’ content without prior notice. The Corporate Coach Group reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date, a credit note or a full refund.
Course notes and training
The notes and training for The Corporate Coach Group courses cannot be relied upon for legal interpretation. Neither The Corporate Coach Group nor its employees, trainers or consultants can accept responsibility for delegates’ actions, or those of other people reading the course notes or interpreting the training in litigation, or responsibility for any loss incurred as a result of relying on the training or the training notes. If in doubt, consult a lawyer.
Discounts and special offers
Any discounts offered on The Corporate Coach Group courses are exclusive. They cannot be combined. Except for company wide or pre-agreed discounts, the higher discount will always be applied. In the case of special offers these must be requested at time of booking, and will not automatically be applied.
Free Voucher Offer Terms
Program Availability and Termination. Corporate
Coach Training Ltd reserves the right to restrict, suspend, discontinue
or cancel part or the whole of this program upon 30 days written notice
posted on the Corporate Coach Group Website (the “Termination Notice”).
No further vouchers will be allocated after the date of the Termination
Notice and any claims made but not approved by that date will be deemed
invalid and declined. This offer is only available to customers who book
within the UK. Vouchers will be provided in GBP and are only valid for
the UK versions of stores. No cash alternative available.
Changes in Terms and Conditions. Corporate Coach
Training Ltd reserves the right to change, limit, modify or cancel the
voucher terms and conditions, benefits, conditions of participation,
rewards and reward levels in whole or part at any time, even though
changes may affect the value of points or rewards already accumulated.
Booking persons will be bound by any such changes.
Notice of Changes. Any such changes will be shown in
these terms and conditions on the Corporate Coach Group Website at
http://www.CorporateCoachGroup.co.uk/terms.asp#Voucher and will be
effective immediately unless stated otherwise. Corporate Coach Training
will attempt to notify booking persons, but will not be liable for
failure to do so, and all members will nevertheless be bound.
Participation in the voucher program and the awarding of incentives
are void when prohibited by law (including, for the avoidance of doubt,
United Kingdom and United States bribery laws which apply
internationally) and subject to any applicable government regulations.
Some employers, by policy, may prohibit or restrict employee
participation in the Program. Corporate Coach Training Ltd assumes no
responsibility or liability for compliance with these policies. Booking
persons are informed that participation in the voucher program may
require prior approval of their employer, and that it is the booking
person’s responsibility to obtain such prior approval.
Restricted by Law. This voucher program or
participation therein is not valid and/or the awarding of vouchers
and/or the grant of rewards is void where prohibited or restricted by
law in the country of the member's domicile.
Program Interpretation. Interpretations of voucher
program terms and conditions shall be at the sole discretion of
Corporate Coach Training Ltd. The decision of Corporate Coach Training
Ltd is binding on all matters concerning the voucher program. Neither
the voucher program nor any benefit offered by the voucher program
creates, constitutes or gives rise to any legal or contractual rights by
booking persons against Corporate Coach Training Ltd.
Restrictions. The voucher program cannot be used in
conjunction with any other promotion or rewards program.