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Leadership skills - Posted 23/05/2013
Leadership skills Leadership skills are a unique blend of attributes, and abilities, that, when combined into one person, allows that person, to function as a leader. If the person possesses, by nature, all the attributes and abilities, then we call him, or her, lucky, to be a born leader. If the person does not possess all the attributes, and abilities, ...
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Where can I find communication skills training? - Posted 22/05/2013
Where can I find communication skills training? You may be looking for communication skills training. You may be looking for communication skills training for yourself, or on behalf of a colleague who is in need of such training. The reason why communication skills training is so important is this: You cannot succeed on your own. In ...
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New manager training - Where can I find a good manager training course? - Posted 17/05/2013
New manager training: Where can I find a good manager training course? Where can you find good new manager training ? Let us assume that you have a manager who is in charge of a team of people. The person has been with your company for a few years and knows the products the services, the ...
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How can I improve my body language? - Posted 14/05/2013
How can I improve my body language? How can you improve your body language? Whilst on one of our recent leadership and management training courses, during a lunch break, I was approached by a male delegate, a gentleman called Mark, who said quietly: "Can I have a private word with you?" I said "Yes, of course: what is it?" ...
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How can I stop myself from worrying so much? - Posted 08/05/2013
How can I stop myself from worrying so much? On a recent training course, I was asked by one of the delegates, a man called Reese, a question that I hear many people asking; " How can I stop myself from worrying so much? " Reese continued, "In one way I NEED to worry. I need to think about my work problems in order to ...
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Personal effectiveness - Emotional intelligence training - Posted 07/05/2013
Personal effectiveness - Emotional intelligence training For more information about Personal effectiveness training please visit the Corporate Coach Training website Emotional intelligence has two major components. The first element of emotional intelligence training is developing the art of being able to manage your own emotions, so that you are able to achieve the optimum emotional response that is appropriate to the circumstances that ...
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Very good Leadership and Management training - Posted 02/05/2013
Very good Leadership and Management training - Learn some important distinctions On our leadership and management training programmes we make important distinctions between similar but different concepts. It is important to distinguish between similar but different concepts for the same reason that it is important to distinguish between a pussy cat and a tiger. If you think you are dealing with a hungry pussy ...
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How to deal with a smelly person at work - Posted 29/04/2013
How to deal with a smelly person at work If you have to tell a colleague he smells, how do you do it? If a colleague has a problem with personal hygiene and is therefore a bit smelly, you may be the one who has to tell him. Her. But how? If you need to know, then read ...
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How to manage difficult people - Posted 26/04/2013
The art of properly managing difficult people Sometimes you have to manage difficult people. Managing difficult people will mean that you have to manage emotions. That may mean managing your own emotions and it may mean that you must manage the other person's emotions. But the most important thing is that you must manage your ...
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Positive mental attitude and how it affects tangible results - Posted 22/04/2013
Positive mental attitude and how it affects tangible results All great leaders and managers understand that the attitude of an individual or a team will affect the quality and quantity of their tangible results. Put simply: A person with a positive attitude tends to create good results. A person without a positive attitude tends ...
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Effective management training - Posted 19/04/2013
Effective management training Effective management training is important to you because, if the managers in your organisation perform well, they will be one of the main causes of your continued success, but on the other hand if your managers don't perform well they can become one of the main causes of failure. The managers are the pivot points in your organ ...
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Five principles of confident communication - Posted 18/04/2013
Five principles of confident communication Are you a confident communicator? Or do you sometimes say to yourself, " I know what I mean, but I can't explain it ?" Do you sometimes feel nervous when you are expected to express yourself to a group of other people? If you lack confidence as a communicator, then this lack can have a negative effect on many aspects of ...
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8 steps to sales success - sales training - Posted 16/04/2013
8 steps to sales success - Sales training Would you like your business to be doing better than it is now? Yes Would it be a benefit if more people were to buy your product? Yes So here is the all-important question: Why do people buy your product? And: Why is it that more people do ...
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How to improve your personal effectiveness - Posted 12/04/2013
How to improve your personal effectiveness Your personal effectiveness is a measure of your ability to add value to yourself and others. How can you improve your personal effectiveness? How can you improve your personal effectiveness and thus make yourself produce more valuable work, per day, in less time and effort? That is a good question. Let us answer it. Let ...
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Management training: Continuous improvement cycle - Posted 10/04/2013
Management training: Continuous improvement cycle The role of a manager is to induce the best performance from the team. If the manager is not inducing a better performance from the team, than what the team would have achieved if the manager was not there, then the manager is superfluous to need and is no longer worth the money he or she is being paid. The manager should have the skills ...
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What is time management? - Posted 08/04/2013
What is time management? Time management is the art and science of organising yourself and your work in such a way as to allow you to add the most value in the least time and effort. Time management is a measure of your personal effectiveness. What are the fundamental principles of time management? The fundamental principle is that there is an optimum method to do any task ...
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Positive mental attitude and how it affects tangible results - Posted 04/04/2013
Positive mental attitude and how it affects tangible results All great leaders and managers understand that the attitude of an individual or a team will affect the quality and quantity of their tangible results. Put simply: A person with a positive attitude tends to create good results. A person without a positive attitude tends not to create good results. A person with a bad attitude tends to ...
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Who Are The Best Leaders In Business? (What Makes A Great Leader?) [Infographic] - Posted 02/04/2013
Have you ever wanted to know why the best leaders in business are where they are? It's not a mistake, it's not luck. It's because they have the skills and traits to become great leaders. In this Infographic we have showcased who the best leaders are, as well as spoken to some of the leading experts in knowing what makes a great leader.
Embed this Infographic on ...
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How can I better organise my work? - Posted 31/03/2013
How can I better organise my work? Many people are not as organised as they, could be. Many people are not as organised as they, should be. As a result of being in a state of relative disorganisation, many people are not as efficient as they otherwise would be; and therefore they are more stressed than they otherwise would be. Organisation is the stuff of ...
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Continuous improvement and change management - Posted 26/03/2013
Continuous improvement and change management Here is an interesting question: What must we do in order to improve the current situation? Let me make an assumption about your current situation. You would like it to be better. Everyone wants, and some of us need to improve on the current situation. If your current ...
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Change management training - Universal principles - Posted 22/03/2013
Change management training How well are you doing when compared against your performance at the same time last year? How well are you doing when compared against your goals that you had set for yourself? How well are you doing when compared against Perfection? Here is another question: What must you do in order to improve on your current situation? ...
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Time management question - How can I better manage my time? - Posted 20/03/2013
Time management question: How can I better manage my time? Most people need to be better at time management Why? Because they find there is always too much to do in the time available. So, there are many people that need to learn to prioritise and concentrate only on the most important and urgent tasks, and not be so easily distracted, and interrupted; not so ...
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Listening skills training - Posted 18/03/2013
Listening skills training Communication is a two way process. You need to receive information, as well as you transmit information. You have to be a good listener. Many people are not good listeners. Many people are self-absorbed, and they concern themselves with their own thoughts, more than the thoughts of the other person. This is natural and good. BUT, there are occasions when you must ...
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Good training for leaders and managers - Posted 14/03/2013
Good training for leaders and managers Good training for leaders and managers is important because your leader-managers are important people in your organisation. If they do a good job, then the whole of the organisation will function better. But, if your leader managers are not working well, then the whole organisation will suffer painful consequences. Correct training for leader and managers is important because you ...
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How can I make better progress - Posted 11/03/2013
How can I make better progress? How to make better progress: Advice from athlete Kai Green on what it takes to be successful In real life, in the trenches, you have to be a trouble shooter; you have to be a problem solver. At the end of the day; your goals are your goals and the responsibility for achieving them rests with you. ...
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How to improve interpersonal communications skills - Posted 08/03/2013
How to improve interpersonal communications skills Here is an interesting question: “ What makes some people more effective communicators than others?” Let us investigate! Communication is defined as “ the transfer of information and-or emotion ”. Communication skills training is important because, in order to achieve your goals, you need to be able to effectively communicate your message. You need ...
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Creative problem solving and decision making - Posted 06/03/2013
Creative problem solving and decision making Have you got problems? Of course! We all have problems. And we all want to know how to solve them. How can you solve your problems? Here are some notes on problem solving. Wha t is “ a problem ”? A problem is the difference between your “ current state ...
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How to use feedback - Posted 04/03/2013
How to use feedback Feedback: If you want to make better progress, then measure the feedback. What is feedback? Feedback is information. Feedback is information that describes the difference between: • What is happening; and • What you want to happen If you want to make better progress, ...
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Where can I find a good assertiveness training course? - Posted 01/03/2013
Where can I find a good assertiveness training course? A good assertiveness training course will be able to help you to tread the middle ground between being, “ too meek ,” on one side, and being, “ too pushy ”, on the other side. You need to be able to stand your ground and make your point heard, and yet not come on too strong ...
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Communication skills for managers and leaders - Posted 27/02/2013
Communication skills for managers and leaders Communication skills are very important for all managers and leaders . Good communication skills allow managers and leaders to perform their role more effectively. Their role requires that they communicate. They must communicate many things to many people: they must communicate effectively to the team, to their suppliers, to their customers and financiers. So ...
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The personal development program (PDP) - Posted 25/02/2013
The personal development program (PDP) Your personal development programme is a method of systematising your approach to your own performance development. The personal development program is also an organisational program that is intended to provide a definite structure for those people in the organisation who want to improve their productive ( and earning ) capability. Personal development programme is also ...
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Interpersonal communication skills training - Posted 20/02/2013
Interpersonal communication skills training Interpersonal communication skills training is training designed to improve your ability to gain the cooperative help and understanding of others. Interpersonal communication skills training is important for some of your people, because some of your people, who are technically proficient, are not proficient at handling other people. Interpersonal communication skills training is composed of training in: ...
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Learning and development training - Posted 18/02/2013
Learning and development training Learning and development training is important for your organisation. Why? Because all successful organisations are those that are continually learning knew techniques and developing new products and services. Growing organizations need to be learning organizations. All good organisations need to be continually developing themselves. Question: If an organisation fails to learn new knowledge and ...
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Personal development skills training - Posted 15/02/2013
Personal development skills training Personal development skills training is important to you because the chances that your future prospects will improve are related to the degree to which you develop your personal skills. If you develop your personal skills , then you can expect your future prospects to improve. If you don’t, then you can’t. In addition your bosses expect that you ...
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Effective communication - Posted 13/02/2013
Effective communication skills 1. Communication is defined as “ the transfer of information and emotion from one mind to another ”. 2. To a degree, your success depends upon being able to accurately communicate your ideas to the minds of other people. 3. If you cannot accurately communicate and explain your ideas to others, then you will not succeed as well ...
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Interpersonal communication skills - Posted 11/02/2013
Interpersonal communication skills Interpersonal communication skills are those communication skills that you need when you are face to face with others, as opposed to using media such as telephone or emails. Interpersonal communications skills are those skills that are born from your use of you’re: • Voice tones • Body language • Verbal language • Mental attitude If you wish to improve your interpersonal communication skills, ...
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Where can I find good soft skills training? - Posted 06/02/2013
Where can I find good soft skills training? You may be looking for some soft skills training . Why? Because you work with other people and other people can be difficult. Face facts; some people are difficult! If everyone thought the same thoughts, then conflict and strife would not exist. Fortunately, we all have ...
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Good Supervisor training - Posted 04/02/2013
Good Supervisor training Are you looking for good supervisor training? If yes, then the good news is, you have arrived at the correct web site. Good supervisor training is important because the supervisor’s role is a difficult role to fill. The supervisor at work tends to be under pressure from all sides. They are often under ...
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Manager training - Posted 31/01/2013
Manager training Manager training is training specifically designed to help you to improve your performance in the role of a manager. Manager training is intended to give you specific instructions that will provide guidance and information that will allow you to do two things: 1. Say and do all the right things. 2. Avoid doing and saying all the wrong things. ...
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Where can I find a good leadership training course? - Posted 30/01/2013
Where can I find a good leadership training course? You may be asking yourself “ Where can I find a good leadership training course? ” It is important that you do find a good leadership training course because you are a team leader in charge of a group of people consisting of various personalities, some of which you find difficult to manage. In addition, you may ...
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Communication skills - Common tactics of negotiators - Posted 28/01/2013
Communication skills: Common tactics of negotiators What is negotiation? Negotiation is a specialised form of communication that involves two or more groups, each acting in their own self-interest, and each recognising that, to achieve their own self-interest, they need to trade with others, and therefore, must be able to create and sustain a long term, mutually beneficial agreement. In a business context, ...
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How can I manage my time better? - Posted 25/01/2013
How can I manage my time better? Many people ask the question, “ How can I manage my time?" “ How can I become better at time management? ”. It is important to be a good time manager , because we are all bound by a constraint that none of us can change: There are only 24 hours in a day. ...
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Where can I find a good team leadership and management training course? - Posted 23/01/2013
Where can I find a good team leadership and management training course? Are you on line today, trying to find a good team leadership and management training course? Good team leadership training courses are hard to find. There are so many choose from. But how can you tell which are the good team leadership training courses, and which are not? The ...
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How can you improve your communication skills? - Posted 21/01/2013
How can you improve your communication skills? We define Communication as, “ The transfer of information and emotion from one mind to another ”. Many people ask me “ How can I improve my communication skills? ” I reply to them “ It is important to recognise that communication skills are not one thing; they are the sum of a multitude of subset skills ." ...
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Personal Development - Posted 17/01/2013
Personal Development The degree of your commitment to the process of personal development is the one thing that will make the biggest difference in your life. Why? Because everyone is faced with a fundamental alternative: to try to improve; or not. When you are a child there was a system that was designed to educate and improve your knowledge. That system is ...
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Where can I find a good team leader training course? - Posted 15/01/2013
Where can I find a good team leader training course? You may be looking for a good team leader training course . You yourself may be a team leader, or you may be searching on behalf of someone else. The reason for your search is that the role of team leader is a difficult one to fill. It is a demanding role. The team ...
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How can I be a better leader - Posted 11/01/2013
How can I be a better leader? Here is a question that many people are asking. “ How can I become a better leader ? ” “How can I develop my leadership skills?” Do you want to develop your leadership skills ? If you do, then you will need a specific method. They key to developing your leadership ...
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How to improve your performance - Posted 09/01/2013
How to improve your performance You are paid for your performance. You are not paid because you need the money; nor because you are a nice person. You are not paid for your efforts. You are paid for your performance. Generally; the top earners are the top performers. For example ; the gold medal winner earns the big ...
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How to gain more confidence as a manager - Posted 07/01/2013
How to gain more confidence as a manager For the person who is just starting out in the role of leader or manager it is difficult, sometimes, to feel as confident as you would like . But in order to effectively fill the role you need to feel more confident. So the question is: How can you manufacture self-confidence? ...
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Better Leadership skills - Posted 04/01/2013
Better Leadership skills It is important to develop better leadership skills . If you developed better leadership skills then you would be able to make the whole team produce more in the same amount of time. Why? Because the efficiency of any organisation improves in direct ratio to the quality of the leadership that exists in that organisation. ...
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Communications skills - negotiation - Posted 02/01/2013
Communications skills: negotiation Here is the question we are concerning ourselves with: During a negotiation, how can we get the best results? Answer We can get the best results by developing our knowledge of the principles governing successful negotiation and, in addition, we can develop the associated advanced communication skills that are needed during a negotiation. ...
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Personal development training - How to make 2013 your best year ever - Posted 31/12/2012
Personal development training - How to make 2013 your best year ever We are at the beginning of a new year. Presumably, you want this year to be better than last year. How can you make this year better than last year? You have two major options: 1. You can “ hope for the best ” and rely ...
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Time management - Are you trying to do too much? - Posted 30/12/2012
Time management - Are you trying to do too much? If you are having trouble with time management prioritisation and planning; then there are four main possible causes: 1. There is too much to do. 2. You are trying to do too much. 3. You are not prioritising properly. 4. You are not organised properly. Let us examine each category in turn There is too much to do Here is ...
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Professional development: Setting goals - Posted 26/12/2012
Professional development: Setting goals Here is the all-important question: Are you a goal focused individual or are you more often a drifter ? Some people are drifters. You may even have a drifter working in your organisation. You might even know him personally. You can always recognise the drifter: • In the mornings, he drifts ...
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The principle of productivity - Time management training - Posted 20/12/2012
The principle of productivity - Time management training The following blog is inspired by one of my favourite you tube clips called “ The best motivation - inception ”. Why it is that some people are more successful than others ? A lot of people in this world search endlessly for some complex, sociological or magical formula to understand why it is that some ...
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Goal setting - Is there a difference between a goal and a wish? - Posted 17/12/2012
Goal setting: Is there a difference between a goal and a wish? This philosophy is concerned with you achieving your goals. But we need to be clear about something: Is there are difference between a “ goal ” and a “ wish ”? Answer: Yes What is the difference between a goal and a wish? A “ wish ” can consist ...
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Leadership training - Posted 13/12/2012
Leadership training Leadership training is important Leadership training is important to your organisation because it is the leadership who sets the terms for the rest of the organisation. Failure in the leadership team can spell disaster for the whole organisation. ( Examples: RBS bank, ENRON ). Excellent leadership skills can mean greatness for the whole organisation. ( Examples: Google, Disney ). ...
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Professional development training - Posted 11/12/2012
Professional development training Professional development training is important to you because you are paid for your ability to add value to your organisation. Professional development training is the act of improving the skills that will enable you to add more value and therefore to earn more money. Professional development training is divided into two main categories: technical skills and ...
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The self-fulfilling prophecy - Posted 10/12/2012
The self-fulfilling prophecy For every action there is a reaction. Every action you take is a cause-set-in-motion. And every action you fail to take is a cause-set-in-motion. For every action you take, nature will return to you a reaction; either positive or negative. And remember that: Every action you take is preceded by a thought. So we can develop the following ...
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Management training - Posted 06/12/2012
Management training Managers have a tough time in life. They tend to get grief from all sides. • Managers get grief from more senior managers. Grief from above, • They get grief from their more junior staff. Grief from below. • Managers get grief from customers. Grief from all sides! Consequently the first time manager can find it a tough role to fill. Therefore ...
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Management training - Posted 04/12/2012
Management training The role of manager is difficult to fill: Not only must you possess technical knowledge, consistent with the product and service that your organisation offers, but also you need to have additional personal skills relating to: • The proper organisation of work, together with • The ability to inspire the best performance from both individuals and teams So it is ...
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Communications skills - Posted 03/12/2012
Communications skills Communication skills - A list of 50 excellent one-liners to help you develop your communication skills. You may want to improve your commination skills. If you do, then read the following points with a pencil in your hand and select seven of them to act as your plan of action for the next phase of your personal development programme. ...
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Improving personal effectiveness - Posted 30/11/2012
Improving personal effectiveness Personal effectiveness is the art of maximising productivity. Personal effectiveness is the art of performing at the maximum of your capability. Personal effectiveness is the willingness to learn, and do the very best that you can. Everyone who interested in personal effectiveness training should ask themselves the following question. “ By what standard should you judge whether, or not, you are ...
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Leadership skills training - Posted 27/11/2012
Leadership skills training A leader is a person who can inspire action towards the achievement of a goal. A leader is a person of personal initiative. Four questions concerning leadership training: 1. Why is it important to be able to inspire action towards the achievement of a goal? 2. What is personal initiative? 3. How can you develop personal initiative in ...
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Leadership training - Leadership qualities - Posted 22/11/2012
Leadership training: Leadership qualities Definite purpose The beginning point of all achievement is the setting of the goal. • Ships without a rudder are directionless and are bound to flounder. • People without a purpose are directionless and are bound to flounder. Decide what you want for your future and how you might attain the object of your desires. Then ...
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Communication skills - How to give Constructive criticism - Posted 19/11/2012
Communication skills - How to give Constructive criticism Constructive criticism is important for everyone. Constructive criticism (i.e. critical feed-back) can be used to continually improve the performance of the team. But giving constructive criticism is a skilled art: • Some people cannot give constructive criticism: they make it sound like an insult. • Some people can take constructive criticism; they mistake ...
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Feedback - Positive and Negative Feedback - Posted 15/11/2012
Feedback - Positive and Negative Feedback Feedback is a very important topic. You should become a world expert in the topic of positive and negative feedback. You should make it your mission to be able to give the following lecture: 1. What is feedback? 2. Why is it important to have both positive and negative feedback? 3. What happens if you don’t ...
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Leadership Training - The Universal Success Formula - Posted 12/11/2012
Leadership Training - The Universal Success Formula We all want to be more successful. But how does one do that? Answer: Be guided by “ success principles ”. What are success principles? Success principles are a set of generalised instructions that lay down the steps that you need to take, in order to achieve a certain goal. ...
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Personal effectiveness training - Posted 07/11/2012
Personal effectiveness training Personal effectiveness is a measure of your ability to achieve your goals. Personal effectiveness is a measure of your efficiency. Remember: 1. You are not paid for your effort 2. You are not paid for your time 3. You are paid for your effectiveness i.e. your ability to add more value in less time The more effectively you ...
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Building Rapport - Posted 05/11/2012
Building Rapport Communication skills training Have you ever met someone who seems to be able to " connect " with everyone? Have you noticed how people like this are more effective in their role? Life seems to be easier for them, doesn't it? This ability to connect with others is called Rapport . Creating rapport is one of the most ...
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Time management training - planning ahead - Posted 01/11/2012
Time management training - planning ahead Goals require plans All goals require plans that are capable of achieving the goal. If you set a goal, but you have no plans capable of achieving them, then you have wasted your time. If you have a goal AND you have a detailed, practical plan of action that are capable of achieving ...
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Leadership training - how to manage the team - Posted 29/10/2012
Leadership training: how to manage the team The success formula Setting goals is vital to your success; But on its own, setting goals is not enough. Why not? Because many people set goals and never achieve them. You would rather be one of those people who sets goals AND achieves them. We define success as “ the achievement ...
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SMART goals - Posted 26/10/2012
SMART goals If you want to be successful then you must achieve your goals. If you want to be happy then you must achieve your goals. “ Success ” can be defined as “ the achievement of a worthwhile goal ”. “ Happiness ” can be defined as: “ a positive emotional state that you ...
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Communications Skills - Posted 22/10/2012
How to communicate more logically Here are 37 tips on how to communicate more logically 1. If you want to communicate logically, then you should learn the definition of logic. 2. Logic is the art of correct reasoning ; to be applied in thought, language and in action. 3. Logic is a specific method of thinking, speaking and writing ...
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Professional development training - Posted 19/10/2012
Professional development training Professional development and standards Because you have Free will, your actions are not determined by what everyone else around you is doing, nor circumstances, nor fate. Every feeling and every action is preceded by a thought. You can control your thoughts. So you can control your actions; And since every feeling and ...
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Are you determined or do you have free will? - Posted 16/10/2012
Are you Determined or do you have Free will? Have you ever heard people debate the question of “ Determinism vs. Free will?" Have you ever heard people debate the question: “ Is life determined by forces that are beyond our control ?” or “ Is our Fate sealed by factors over which we have no influence? Are we captains of our own destiny and masters of ...
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Communication skills training- how to communicate clearly - Posted 12/10/2012
Communication skills training- how to communicate clearly Communication skill training is most important to you, because many people lack good communication skills. And the consequences of having poor communication skills can be serious, indeed. Poor communication skills can lead to the following painful consequences: 1. Misunderstandings 2. Confusion 3. Avoidable errors 4. Conflict and…. 5. A poor work atmosphere If you improve your communication skills, ...
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50 Top Time Management Tips - Posted 09/10/2012
50 Top Time Management Tips Fifty time management tips as one line pieces of advice 1. Recognise that your time is the most valuable resource you possess. 2. Notice that time - your most valuable resource - is also a limited resource. 3. Realise that you have a limited amount of time - but you are faced with an unlimited demand on your time. ...
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Communications Skills - 50 Top Tips - Posted 05/10/2012
Communications Skill -50 Top Tips Communication skills list of 50 excellent one-liners to help you develop your communication skills You may want to improve your commination skills. If you do, then read the following points with a pencil in your hand and select seven of them to act as your plan of action for the next phase of your personal development programme. ...
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Leadership training - Success principles - Posted 03/10/2012
Leadership training - Success principles The role of a leader is: To get the best results from themselves and others. In fact, that is a good goal for which everyone should aim. The main aim should be: to discover how to get the best results from yourself and others. If you could get the best results from yourself and others, then ...
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Goal setting - your goals could make you rich - Posted 01/10/2012
Goal setting - your goals could make you rich Question: “ Why is it that some people are more successful than others ? Why is it that, from a class of 30 school children, who were born and raised in the same town, in the same year, in similar circumstances, that a small minority ( about two ) of that ...
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Managers training -Training for managers - Posted 28/09/2012
Managers training -Training for managers Managers training is important to you because your managers are pivotal to the organisation. Your managers are the link-pin between “ the plan ” and “ the action ”. Your senior team formulates the plans and you expect your management to be able to implement those plans. i.e.; put the plans into action. If the managers are ...
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Professional development training - Posted 26/09/2012
Professional development training “ Professional development ” and “ training ” are key concepts for your business. Why? Because your business is only as strong as the performance of the people who work there. And the performance of the people who work there is only as strong as their knowledge base. And because technology, politics ...
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Effective Communication Strategies - Posted 24/09/2012
Effective Communication Strategies Your communication skill is a measure of your ability to transmit your message to the minds of others. If you want to achieve your goals then you need to be able to transmit your message to the minds of others. In addition you will need to be able to accurately receive and understand the messages to you, from others. ...
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Time management - Productive power - Posted 21/09/2012
Productive power - time management How to get more done in the same amount of time You are judged on your productive power Your “ Productive Power ” is defined as “ a measure of the amount of productive work you can do in a unit of time ”. Your productive power is a ...
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Effective Communication Skills - Posted 18/09/2012
Effective Communication Skills Communication skills training is important because, if you are to prosper and achieve your goals in the current situation, then you need to communicate your message effectively. Communication can be defined as: The transfer of information from one mind to another. The transfer of information In order to transfer information consider the following points: 1. Clear ...
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A simple way to gain confidence - Posted 14/09/2012
A simple way to gain confidence How to gain more confidence Most people would benefit from having more confidence and less fear. What you may not know is that there is a simple two word phrase that you can use to be the source of strength and more confidence. The same phrase can also be the source ...
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People management skills - Motivation training - Posted 11/09/2012
People management skills - Motivation training Motivation is important to any team because, if the team lacks motivation, then it will not be as productive as it could be. If productivity drops, then your chances of success are reduced. If the team is highly motivated, then the team becomes more productive, and your chances of success improve. So it would pay you to ...
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Personal development training - Posted 09/09/2012
Personal development training Both in your work life and in your home life, you need to get the best from the others around you. In order to get the best from others, you must first learn to get the best from yourself . Before you can hope to teach, inspire and motivate others, you must first learn how to teach, motivate and inspire yourself! ...
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Delegation - how to delegate properly - Posted 05/09/2012
Delegation: how to delegate properly Delegation is the art of entrusting the right task, to the right person, in the right way. Each element of the above definition is important: 1. The right task - don’t be careless about WHAT you delegate. 2. The right person – don’t be careless about TO WHOM you delegate. 3. The right way - don’t be careless about the METHOD ...
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Leadership and management training skills - Posted 03/09/2012
Leadership and management training skills It is important to distinguish things that look similar but are not the same. For example, it is important to distinguish: 1. A pussy cat from a tiger 2. A friend from an enemy 3. A medicine from a poison Here is a list of important pairs that are similar, but not the ...
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People management training - Posted 28/08/2012
People management training The most important aspect of training is developing people management skills. Why? Because you can only really succeed when you gain the cooperation of other people: 1. One person does not make an organisation 2. One person does not make a team 3. One person does not do well on his ( or her ...
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Leadership training - Continuous improvement - Posted 24/08/2012
Leadership training - Continuous improvement Continuous improvement is a system of thought based on the idea that, no matter what the current situation is, improvement is always possible- and therefore should be made. 1. Continuous improvement is a rejection of pessimism. 2. Continuous improvement is a rejection of stagnation. 3. Continuous improvement is a rejection of accepting the “ status quo ”. ...
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Clear Communication in Business - Posted 20/08/2012
Clear Communication in Business Railroading is a corrupt form of communication designed to force a decision. Railroading is an attempt to gain “ agreement ” without allowing the other person an opportunity to: • State the opposite case • Question the facts • Question the reasoning • Suggest alternative conclusions As a general rule railroading is a negative factor because: • Railroading ...
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Good leadership training - Posted 17/08/2012
Good leadership training All good organisations need to develop good, effective leaders and managers We will define “ the effective leader ” as: A member of the team or organisation, that is primarily responsible for the creation and communication of a clear goal: and who can then inspire the team to take the actions necessary to achieve the goal in ...
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Highly effective people management training - Posted 13/08/2012
Highly effective people management training Managing people is difficult because everyone has their own mind. And the contents of the mind differs greatly. So what you think is good they think is bad. What you think is unacceptable behaviour they think is standard practice. So people management is tricky If you want to be good at people management then you will need ...
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Time managements BIG Three - Planning, prioritisation and delegation - Posted 09/08/2012
Time managements BIG Three: Planning, prioritisation and delegation Time management is the best kept secret of the rich! How is it that some people earn 100 times more than others? • Is it because one is 100 times more intelligent than the other? No • Is it because one is 100 times more hard working? No • Is it because one is 100 times better educated? No It is because the ...
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Top tips for stress management - Posted 06/08/2012
Ten top tips for stress management What is “ Stress ”? In our context, stress can be defined as: A mental and physiological reaction to work pressures and the meanings that you give to them. What is “ Stress management ”? “ Stress management ” is the art of orchestrating: • The ...
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Leadership and Management training - Posted 03/08/2012
Leadership and Management training Leaders and managers share some common characteristics. It is these characteristics that mark them out as leaders and managers. Two of these distinguishing characteristics are: 1. The willingness to make plans 2. The willingness to put the plans into action Using these two key attributes as the desired standard, we can identify four character types: 1) ...
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Time management training - Posted 30/07/2012
Time management training Time management training is the art of organising and prioritising your work so that you are always doing the right thing, in the right order. How can you most easily learn time management skills and techniques ? You can easily learn some time management skills simply by reading the following questions and thinking about the ...
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Time management and personal effectiveness - Posted 19/07/2012
Time management training I recently received the following note from a business leader: “ We need to look at doing some time management training because many of our people are employed based on their technical knowledge and skills: They are technical experts and on the technical level, our people are very good, but in their role, as time managers there are major flaws: ...
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Communications Skills - Posted 16/07/2012
Communications Skills Communication is the transfer of information and emotion. You have three major modes of communication: 1) Words 2) Voice tone 3) Body language In order to improve your communication skills , work on all three modes of communication. In order to improve each one of the three modes, you may be interested in the following notes. ...
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Effective leadership training - Posted 13/07/2012
Effective leadership training All good organisations need to develop good, effective leaders and managers We will define “ the effective leader ” as: A member of the team or organisation, that is primarily responsible for the creation and communication of a clear goal: and who can then inspire the team to take the actions necessary to achieve the ...
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Effective leadership and management training - Posted 09/07/2012
Effective leadership and management training To be a more effective leader manager : follow these three rules: 1. Be clear, about your purpose; your goals and your communication. 2. Treat people and problems according to the principles of Reason . 3. ...
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First line manager training - Posted 06/07/2012
First line manager training The first line manager or front line manager has a tough task. Simultaneously, he/she has three roles to fill. Front line managers must: 1. Manage the task 2. Manage the personalities in the team 3. Do the spade work too In addition front line managers must: 1. Manage the customer 2. Manage the senior managers ...
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Qualities of a leader - Posted 02/07/2012
Qualities of a leader Are leadership qualities innate or are they learnable? Answer They are not innate. Leadership qualities are learnable. How do we know that leadership qualities are learnable? Because leadership qualities are complex skills and all complex ...
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Eight causes of conflict - Posted 29/06/2012
Eight causes of conflict Conflict management training courses Conflict is a broad term that covers many themes . 1. Conflict based upon the clumsy use of over emotionalised and highly judgemental language. 2. Conflict based upon the lack of proper appreciation and praise. 3. Conflict based upon the Misuse of humour. 4. Conflict based ...
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Time management and prioritisation - Posted 25/06/2012
Time management and prioritisation Here is a time management question for you. At your place of work..... 1. Is there too much to do? 2. Or is it that you are trying to do too much? Is there “ Too much to do ”? You cannot fit 100 units into a 50 unit pot. Try it and see for yourself. ...
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Leadership training - Develop your Power - Posted 22/06/2012
Leadership training: Develop your Power Power is a word for which we have mixed associations. Positive and negative associations. For example; we say that we want to empower ourselves and others. But then we say that power corrupts; and absolute power corrupts absolutely. So what forms of power should we seek to develop and for which forms of power should we be more wary? ...
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The Language of the leader (Rhetorical communication) - Posted 18/06/2012
The Language of the leader (Rhetorical communication) Communication skills can be split into two broad categories: 1. Logic 2. Rhetoric Logic is the art of trying to convince another of the truth by means of appealing to: 1. The facts 2. The information 3. The deductions drawn from the facts 4. Reasoning Rhetoric is the art of ...
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Handling difficult people - Don't you trust me? - Posted 14/06/2012
Handling difficult people: " Don't you trust me? ” Trust Last week a female delegate on my course asked me a good question relating to the issue of trust . She said, “Can I ask you a question related to trust? I don’t know how to handle the situation when my daughter, or anyone else, uses the concept of trust ...
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Advanced leadership training - Posted 11/06/2012
Advanced leadership training - Three common errors of thought Everything that exists has its limits Therefore the human mind has its limits. In any given amount of time, the human mind can process only so much information. Consequently we prefer simple things to complex things We prefer a limited amount of mental work rather than an unlimited amount. ...
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Professional development training courses - Posted 05/06/2012
Professional development training course Right now, within your organisation, there is a definite need for professional training. Isn’t it true that some people in your organisation have many strengths: good knowledge base and many talents; but still need to brush up on certain leadership and management skills . What kind of professional training course should such a delegate be attending? There are ...
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Time management training - What is time management? - Posted 31/05/2012
Time management training - What is time management? Time management is a set of principles and techniques that, when combined and acted upon, will make you productive . How do you define productive? We define productive as “ a measure of Value Added per day ” Value added? To whom? Value added to yourself ...
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Professional development training- Self-discipline - Posted 28/05/2012
Professional development training - Self-discipline Self-discipline Self discipline is the mental act of doing the thing that you know you should do, when you should do it, irrespective of whether you want to do it, or not. Self discipline is one of the major positive character traits. Self discipline is rare. Self discipline is to be contrasted to ...
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Top Time Management Tips - Posted 23/05/2012
Time management Time management is the most important issue Why? Because time is a strictly limited-resource That is: You can replace other resources, but you can’t recover any lost time. There are only 24 hours in each day and when today is over, it is never coming back! And note ...
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What is Truth? - Posted 21/05/2012
Truth - What is Truth? You operate in a world of complexity and some danger. So it is important to discern: 1. Truth from falsehood 2. Truth from lies 3. True answers from the mistakes But the “ truth ” is difficult to discover. In fact, the whole concept of “ truth ” is shrouded in mystery and confusion. All political parties claim to ...
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Top Level Leadership Training - Posted 17/05/2012
Top Level Leadership Training Today I was speaking to the group director one of the UK’s major companies. He was telling me his thoughts on what he is looking to see in his work force. As I thought this might be valuable information, I took careful written notes. Because people in similar contexts are aware of similar things, it could well be true ...
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Time management training - problem solving - Posted 14/05/2012
Time management training - problem solving There are two ways to waste huge amounts of time and money: 1. Avoid making a decision = Dithering 2. Make a poor decision = Do the wrong thing Example of a poor a decision: Should the Challenger space shuttle launch? Yes or no? At 8:30 a.m. on Tuesday, January ...
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Professional development training - Posted 11/05/2012
Professional development training What is your “Teach-ability index”? The teach-ability index is a measure of your willingness to do two things: 1. To absorb new information from other humans- (As opposed to learning ONLY from your own experience ). 2. To accept and implement changes in thought and action. ( As opposed to stubbornly resisting change ). ...
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5 Steps to more Confidence - Posted 08/05/2012
5 Steps to more Confidence Five steps to help you gain more confidence C onfidence is a positive emotion based on the thought that you are able to master the problems that face you. Example: Mohamed Ali always controls his mind so that he projects the idea that he is able to master the problems and challenges that ...
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Soft skills training for team leaders and managers - Posted 30/04/2012
Soft skills training for team leaders and managers Soft skills training is a whole range of specific communication skills one must have if you wish to operate well in an organisation made up of many different personalities. Soft skills’ training is contrasted to “ hard skills ” which are more technical in nature and may be required by law. ...
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What are the five Ps of peak performance? - Posted 26/04/2012
What are the five Ps of peak performance? What is peak performance? Peak performance is the measure of your ability to consistently operate at (or close to) the top end of your genetic potential. Question To what degree do you consistently operate at ( or very close to ) the top end of your genetic potential? Good ...
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Communication skills - Accurate language - Posted 24/04/2012
Communication skills - Accurate language Many people have trouble expressing themselves. They say: “ I know what I mean but I can’t explain it !” But you need to be able to express yourself with both clarity and accuracy. Here is a rule that will help you to get better results. Clarity is a virtue - vagueness is a ...
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How to handle difficult people and give constructive criticism - Posted 19/04/2012
How to handle difficult people and give constructive criticism Everyone makes mistakes. Nobody knows it all. But you might know people who believe that they are incapable of error; that they cannot be taught anything. They hate to be corrected. We have a problem! How can you best give constructive criticism to those people who ...
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Leadership training - Posted 16/04/2012
Leadership training There are eleven qualities that all good leaders share. If you want train your people in leadership skills, then the training should include material covering the following attributes: 1. Leaders possess “Definiteness of purpose” There is no hope for the leader who lacks a clear sense of purpose. All leaders have this quality and could not function without it. Question ...
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Where can I find a good management training course? - Posted 13/04/2012
Where can I find a good management training course? As a good manager you need to be able to get the best from the others around you. But in order to get the best from the others around you, you must first learn how to get the best performance from yourself. I.e. If you cannot manage yourself then you have NO chance of managing others. ...
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Where can I find leadership training courses? - Posted 09/04/2012
Where can I find leadership training courses? On our leadership training courses we help people by helping them to clarify their thinking about exactly what to do and say whist at work in order to get the best from themselves and others. In order to clarify thinking we use the method of distinguishing between two similar but not the same concepts. ...
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Leadership skills training - Posted 04/04/2012
Leadership skills training All leaders have common characteristics that mark them out as leaders. The characteristics are independent of the particular industry or the market sector: the characteristics are those that distinguish the leader from the non-leader. If you want to improve your leadership skills then do the following: 1. Consider numerous specific examples of great leadership: Churchill, Ghandi, Lincoln, Napoleon, Thatcher, Bill Gates etc. ...
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Good Time Management Principles - Posted 02/04/2012
Principles of good time management Time management depends on you knowing the correct principles of time management and how to apply them. Here are some of the correct principles of time management, together with notes on how to apply them…. it might mean the difference between you being “ busy ” and being “ productive ”. 1. Apply ...
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How to be a better team leader and manager - Posted 29/03/2012
How to be a better team leader and manager Everyone wants to be better. Why? Because, only if YOU are better can you achieve better results for yourself, your customers, your organisation and your family. So how can you improve your performance as a team leader and manager ? Here are the steps 1. Decide to ...
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First time management training - Posted 27/03/2012
First time management training A first time manager training course needs to give to your delegates a set of practical, specific techniques and methods that will enable them to successfully operate in their new role. The first line manager must be given the right skills, knowledge and attitudes that will allow them to fill their role without too many problems or too ...
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Front line management training - Posted 23/03/2012
Front Line Management Training Most managers are not front line managers . That is, most managers need ONLY manage the process: they are not asked to simultaneously: • Deal with members of the public • Do “the job” itself • Manage the all the individuals in the working team………..as well as manage the process Other managers ARE expected to simultaneously 1. Deal with members of ...
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Soft skills training for managers and leaders - Posted 21/03/2012
Soft skills training for managers and leaders Soft skills training is a whole range of specific communication skills one must have if you wish to operate well in an organisation made up of many different personalities. Soft skills training is contrasted to “ hard skills ” which are more technical in nature and may be required by law. Example of hard skills training: lifting ...
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First time manager training - Posted 19/03/2012
First time manager training The first time manager has a difficult role to fill . The first time managers are often promoted from within the organisation so they must suddenly assume a position of some authority. The others in the team may not take this new situation seriously, so the first time managers may initially struggle to gain ...
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Good leadership and management is just common sense isn't it? - Posted 13/03/2012
Good leadership and management is just common sense isn’t it? At the conclusion of the two day effective leader manager course and the advanced leadership course I often am told the same thing by departing delegates. They often say “ That was a terrific course and I learned a lot. But when you think hard about these things- it is all about ...
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Why is it that some people won't make a firm decision? - Posted 13/03/2012
Why is it that some people won’t make a firm decision? Why is it that some people won’t make a firm decision? Consider this: Your better future depends largely on the quality of the decisions that you make. You cannot always control what happens to you; you can’t control circumstances, environment or other people. But you can decide what to ...
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What is the difference between a leader and a manager? - Posted 09/03/2012
What is the difference between a leader and a manager? People can become confused over this issue; what is the difference between a leader and a manager? There is a sense of uncertainty around the exact meaning of the concepts of “ leadership ” and “ management ”. If you look up “ leadership ” in the dictionary it says that leadership is defined ...
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Effective leadership and management - Posted 07/03/2012
Effective leadership and management All professional organisations need effective leadership and management. All effective leader-managers display six key attributes: Here are the essential six attributes of leadership: 1. Goal focus 2. Accurate language 3. Excellent planning skills 4. The ability to handle difficult personalities and performance issues 5. The ability to create and sustain good levels of self-confidence and optimism for the future 6. The ...
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Management training and advanced communication skills - Posted 04/03/2012
Management training and advanced communication skills Management training is about improving the performance of oneself and others. In order to do that, you need people to develop themselves. But asking a person to engage in an act of self-development means asking them to change; and many people don’t like the idea that they should change. They like themselves, ...
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Improve your communication skills - Posted 29/02/2012
Improve your communication skills You might define communication as: “ A transfer of information and / or emotion from one mind to another ”. And you might define good communication as: “ The ACCURATE transfer of information and / or emotion from your mind, to another mind ”. Information? What kind of information? 1. Technical. 2. Non-technical. If it is technical ...
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How can you gain respect as a new manager or team leader? - Posted 27/02/2012
How can you gain respect as a new manager or team leader? Everyone wants respect. Nobody wants to be disrespected. There are two ways to gain respect: 1. You can try to demand respect from others. 2. You can earn respect from others. Only method 2 will work. You cannot simply demand respect. You have to earn it. How? ...
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What is accelerated learning? - Posted 24/02/2012
What is accelerated learning? Accelerated learning is a way of presenting information to the mind so that you can more easily and accurately understand, memorise and recall it later. Accelerated learning techniques are useful if you are a student, a teacher, a professional communicator or you simply are interested in improving your memory through training. Some ...
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Personal development training - Posted 22/02/2012
Personal development training Personal development training is about recognising the need to continually improve your skills knowledge and abilities. Personal development training is an expression of “ continuous improvement ” which means that, no matter what your current situation, improvement is always possible and should be pursued. If personal development training is the act of continually improving your skills, knowledge ...
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Time Management Training Course - Posted 20/02/2012
Time Management Training Course What is a good time management training course about? “ Time management training ” is a system of thought and action that takes into account the fact that your time and energy is limited. 1. That you have only so much time. 2. That you have only so much energy. But you are facing an unlimited demand on your ...
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Communication Techniques - Posted 17/02/2012
Communication Techniques Communication is the art of transferring ideas and information from one mind to the next. The intention of your communication varies depending on the context. You may wish to communicate in order to: 1. Inform some person of a fact 2. Inform some person of an opinion 3. Give an instruction 4. Demonstrate an emotion Or to enquire about their: 1. Facts 2. Opinions and ...
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Communication Skill - Posted 15/02/2012
Communication Skill Communication skills are one of the most important attributes to develop in the leadership and management team. Poor communication, misunderstandings and unnecessary conflicts can cost you dearly; Not only as a bad subjective feeling, but also as a tangible drop in productive output. A question for you : In your organisation, how much time, ...
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Effective leadership skills for managers - Posted 13/02/2012
Effective leadership skills for managers If you are thinking about developing effective leadership skills, for yourself or your managers, then check yourself against this list of leadership skills and see how you measure up In order to get the best results from yourself and others, it is important to do the right things and at the same time, avoid doing the wrong ...
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What are the psychological differences between men and women? - Posted 09/02/2012
What are the psychological differences between men and women? This week, during a management training course , I was making the point that conflict management should be a rational, not an emotional transaction. That an emotionalised conflict situation is dangerous for all parties concerned; That a “ rational conflict ” may prove to be instructive, maybe even beneficial. ...
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Time management, Prioritisation and Planning - Posted 07/02/2012
Time management, prioritisation and planning Here is a good question for you: Should you try to do it all? Should you try to do it all…….. for everyone? S hould you try to do it all…….. for everyone…………… keep everyone happy……….. all the time? Bear in mind that you only have a ...
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Soft skills training - Posted 02/02/2012
Soft skills training “ Soft skills training ” is as important as the more technical training. Soft skills training may be even more important than other forms of training. Soft skills training is training for those skills that are less tangible. The soft skills are your “ people skills ”. These include the following: 1. Motivating others ...
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How to create more self-confidence and energy - Posted 01/02/2012
How to create more self-confidence and energy Self-confidence is the result of believing that you DO possess the necessary attributes that will allow you to successfully achieve the tasks that you must. Self-confidence then is based on self-belief. • If you believe that you will win then your confidence increases. • If you believe that you won’t win then your ...
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The most common time management mistakes - Posted 27/01/2012
The most common time management mistakes and how to fix them. Although we are all unique individuals, we are all members of the species homo-sapiens, so we are all more similar than different. We have a tendency to repeat the same mistakes. And because these errors are shared by most other people around us, we take these errors for granted; we treat them as “ ...
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Management leadership and personal development training - Posted 25/01/2012
Management leadership and personal development training What are the universal principles of personal achievement and personal development? Universal principles are true statements that apply at all times, in all places. As such, they are very handy to know because, in any situation, they offer a base of knowledge and a “ plan of action ”. Science is the on-going search for the ...
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Clear communication skills - Posted 23/01/2012
Clear communication skills You live in a complex society that requires that you express yourself in words, both written and spoken. You succeed only to the degree to which you can clearly express your thoughts both in the written and spoken form. You need to be more clear, accurate, convincing and confident. But for many, that is not easy! In the hope it ...
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Change management - Change is inevitable - Posted 20/01/2012
Change management - Change is inevitable “You can’t step into the same river twice”. Means that change is always with us. Yet many people are troubled by change. Why is that? The reason is, that we are always running habitual “mental routines”: habits; Habit patterns of thought and action. You have evolved in order to achieve a biological mission: to ...
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Communication skills - The misuse of humour at work - Posted 19/01/2012
Communication skills: The misuse of humour at work Beware of the misuse of humour : When you THINK you are coming across to everyone as Witty” when you are ACTUALLY coming across as a “clown”. Laugh WITH people not AT them If you are anything like me, you were taught, at a very early ...
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How to have better leadership skills in 2012 - Posted 16/01/2012
How to have better leadership skills in 2012 The importance of goal focus Goal focus is the most important aspect of leadership and management. Why? If you accept that the term “LEADER“ can be defined as: “The person in a team whose main responsibility is to create, sustain and communicated a clear goal, and then inspire the ...
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Retrun to work job interview skills - Posted 12/01/2012
Return to work job interview skills People often say: 1. “You shouldn’t judge others” 2. And “You can’t judge a book by its cover” But the truth is the just the opposite. You must judge others ( i.e. you must judge whether to do business with them or not ). They must judge you ( they must judge whether to hire you or not ). ...
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Positive mental attitude and inspiring others - Posted 10/01/2012
Positive mental attitude and inspiring others Are you aware of how much your mental attitude affects the results you experience? Your attitude is the sum total of your thoughts, feelings and beliefs about any issue. And because it is your thoughts that control your actions, you become whatever you think about. Your feelings and thoughts control your actions: your actions drive ...
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Change management training - Posted 06/01/2012
Change management training Change management training is something that many people are interested in right now. Why is change management training the object of such recent interest? Because most people will have to learn how to effectively manage change ; and yet most people hate change! Change management training is important Change management training is ...
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Conflict resolution training - Posted 02/01/2012
Conflict resolution training Conflict is inevitable. You are bound to get some. The reason you are bound to get conflict is this: People don't have the same ideas, as you. So they will disagree. There is disagreement on every level: 1. Existence Whether something exists or not: • Does ...
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How to have a happy new year - Posted 01/01/2012
How to have a happy new year, live long and prosper Over the last three years, there have been a number of changes that have occurred in the marketplace: 1. Easy bank loans are harder to find 2. Governments spending is a little less abundant 3. Consumers are more cautious So right now, things may be a little harder. If you want to prosper ...
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Time management and personal effectiveness - Posted 29/12/2011
Time management, personal effectiveness questionnaire Here is a brief questionnaire that will give you some good leads on how to improve your time management and personal effectiveness. 1. Do you have a good memory, or do you forget too much? Most people don't train their memory. Some people do. Make yourself one of the few people ...
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Positive Mental Attitude - Posted 27/12/2011
Positive Mental Attitude - PMA How to create and sustain a positive mental attitude especially during tough times In order to manage people, you must first manage yourself. In order to get the best from others, you must get the best from yourself. If you are angry and confused, then it is impossible for ...
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The three laws of success - Posted 23/12/2011
The three laws of success Have you noticed that the number 3 seems to have a special significance? We share a thought that: • The genie grants Aladdin three wishes • Disasters come in threes In music , a chord is formed by selecting three notes from the octave: 1st note 3rd note 5th note ...
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Reason vs Excuse - Posted 20/12/2011
Reason vs Excuse Here is an important rule of thumb : 1. Clear thought is good. 2. Confused thought is bad. The first step to wisdom is to have an accurate conception of things Unfortunately, there is a series of “similar but opposite things”; i.e. dichotomies, that confuse the mind. Dichotomies ; confuse the mind because ...
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How to communicate with more intelligence - Posted 16/12/2011
How to communicate with more intelligence Nobody wants to be regarded as stupid. We all want to be judged as intelligent. Let us define intelligence as “ A capacity to think clearly and accurately in order to be able to solve problems and arrive at correct conclusions ”. In terms of survival value, obviously, intelligence is very helpful. ...
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How to make 2012, your best year ever - Posted 12/12/2011
How to make 2012, your best year ever You may have noticed two things: 1. That Christmas and New Year are both fast approaching AND 2. There is a lot of pessimistic talk about next year being a bad one The first statement is a certainty: Christmas and New Year will surely arrive: and probably bang on ...
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Time management training methods - Posted 09/12/2011
Time management training methods Time management training Time management training is important Why are time management training methods important to you personally? Because, without proper time management training, you won’t be doing the most valuable tasks and since you are paid for the amount of value that you can add to the marketplace, per-unit time, then, unless you are doing the ...
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Handling difficult people - Posted 06/12/2011
Handling difficult people Handling difficult people skills is an important part of your leadership-management skills. If you develop and refine your abilities to handle the difficult people that are at your place of work, then, each month, you will save yourself many hours of painful, fruitless effort. As a result you will increase your productivity. But if you fail to successfully handle ...
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Motivational management training - Posted 05/12/2011
Motivational management training Motivation is one of the top priorities of leaders and managers. If your team is not motivated, then you will not get the best from them. If they are motivated, then you will. How can you motivate others? Let us look.... Motivation can be split into 5 categories. Let us make a list of some of the things ...
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Time management training tips - Posted 29/11/2011
Time management training tips Time is your most precious resource. Time is more valuable than GOLD. Time is more valuable than a higher education. SO you should never waste time. But many people do. Some people want to learn how to management their time, and are looking for some good ideas. If you are looking for ...
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How to Communicate Effectively - Posted 25/11/2011
How to Communicate Effectively In order to do well, you will need the cooperation of others. You will need to gain the cooperation of many people, including: 1. Your partner 2. Your bank 3. Your customers 4. Your suppliers 5. Your colleagues at work Failure to gain their cooperation will mean ...
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Personal development training - Posted 21/11/2011
Personal development training In 1903, James Allen wrote a famous work called “As a man thinketh”. The work has since become a classic and has been a source of inspiration for many. BUT: The piece is now over 100 years old, and James Allen’s style is rather ornate and, on occasion, somewhat mystical. So, I thought it might be a nice idea to re-draught ...
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Communication and Conflict resolution training - Posted 17/11/2011
Communication and Conflict resolution training Conflict at work is inevitable: you are bound to get some. The reason you are bound to see conflict is that people do not have the same ideas: • What you think is good: they think is bad. • What you think is unacceptable, they think is normal behaviour. • What you think ...
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Time management skills - Posted 15/11/2011
Time management skills In order to be a better time manager, you will need to do two things. 1. Use good time management techniques. 2. Avoid making time management errors. If you did all the GOOD things, and avoided doing all the bad things, then surely your life will get better. So, we can ...
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Communication skills for trainers or presenters - Posted 10/11/2011
Communication skills for trainers or presenters As a trainer or presenter: You have three major goals. To make your messages and material: 1. Informative 2. Enjoyable 3. Memorable Let us look at each in turn: Informative Your delegate must find your material informative. In order for that to happen, you must do the following: 1. Select the best material- picking ...
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Leadership and management training - Posted 07/11/2011
Leadership and management training Too much pessimism will cause you to fail. Rational optimism will cause you to succeed. The reason is that we act according to how we feel: so if you feel you will fail, you won’t take the necessary actions, or you take them without the necessary enthusiasm, and as a result you DO fail. ...
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Management training - Posted 04/11/2011
Management training Management training is an important part of your business because the managers are key people in your organisation. Management training allows your key people to improve their abilities as leader managers and this has a knock on effect on the performance of the rest of the team. Management training allows your leader management team to avoid costly mistakes and ...
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Stress management and time management training - Posted 31/10/2011
Stress management and time management training Stress management and time management go together Many people are feeling stressed: and part of the reason is their lack of time management skills. So you can think “Stress” and “Time management” are like twins: where one is, the other is close at hand. Here is a short list of three, common time management ...
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Good Communication - Posted 25/10/2011
Good Communication At work, in order to become a more effective communicator, you need to develop three qualities: 1. Clarity : Everyone should be able to fully understand what you mean, even if they don’t agree with you. Remember that misunderstandings will cause problems. Clarity is your main communication goal. 2. Rationality : Being clear about what you mean is the most important thing, but ...
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Managing your stress - Posted 19/10/2011
Managing your stress - Stress management In these days; many people say they feel stressed - which they consider to be a bad thing. Being stressed is not necessarily a bad thing, because stress is the trigger for adaptation, and as any good scientist knows, adaptation is good . BUT stressful circumstances, being forced to make adaptations ...
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Professional development training - Posted 18/10/2011
Professional development training Here is the question we are concerning ourselves with: How can I get the best from myself and other people? At work you need to get the best from others: • Your suppliers • Your colleagues • Your bank manager • Your customers But you won’t get the best from others unless you develop yourself. i.e. You won’t get the ...
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Time management training course - Posted 14/10/2011
Time management training course There are three time management mistakes that are extremely common. If any of these three are your problems... read on Let us take each one in turn and solve the problems once and for all. Problem 1 You spread yourself too thinly over too many projects simultaneously, and ...
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Stress management training - Posted 11/10/2011
Stress management training The first thing to know is this: Stress is not a disease. Stress is the trigger for adaptive improvements. Indeed: The absence of stress is bad: if you take all the pressure off a muscle then it gets weaker . If you take all the pressure off a personality, it gets lazy. ...
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Team building training - Posted 07/10/2011
Team building training How do you build an effective team? Here are the steps Understand what a team IS You can define “a team” as: “A group of two or more individuals working together, in harmony, in order to achieve a predetermined goal" . Take each element of the ...
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Effective Leadership - Posted 03/10/2011
Effective Leadership - leadership training What are the definitions, examples and qualities of effective leadership? Definition of leadership: A leader is person who is able to create and sustain a clear vision for a better future and who is able to communicate that vision so as to inspire others to act in order to achieve it . ...
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Handling difficult people - Posted 26/09/2011
Handling difficult people Some of your managers are not very good at handling difficult people . Sometimes they mismanage the situation and make matters even worse. You need to be able to handle difficult people correctly. But how? Here are some tips: There are three fundamental ways for people to be “difficult”: 1. Some people don’t stick to the rules 2. ...
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How to give constructive criticism - Posted 21/09/2011
How to give constructive criticism We all need to be corrected, sometimes. We all make errors. We all, occasionally, fall below our best. We need someone to remind us of the correct way forward. “Course correction” is a vital aid in your achievement of final victory. The problem is this: Most people hate being corrected, by another. Most hate criticism. Most ...
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How to handle difficult people - Posted 14/09/2011
How to handle difficult people Advanced people management training Everyone in a management position should be able to effectively handle difficult people . Sadly though, many managers don't do this very well. • Some managers can make matters worse by the clumsy use of their language. • Some other managers are ...
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Supervisor skills training - Posted 07/09/2011
Supervisor skills training The supervisor has a difficult role. They are under pressure from all sides: 1. From the more senior managers 2. From the customers 3. From the other team members The supervisor is often promoted internally, from within the organisation, and may even be “managing his mates”: which is very difficult. Your supervisor may not have ...
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Management Skills - Posted 05/09/2011
Management Skills Life can be confusing Every day you are bombarded by a confusion of ideas, information and questions. As a business manager you need to be able to sort out the confusion. In order to sort out confusion, you need to be able to sort things into different sets: different categories ...
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Communication Styles - Posted 02/09/2011
Communication Styles You could define “Good communication skills” as "the ability to accurately transfer information and emotion to /from the minds of others". And as a leader-manager, you need to be good at both, i.e. 1. Explaining facts 2. Explaining feelings A Thought Experiment: If you were to make a list of twenty people you ...
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Good communication skills - Posted 19/08/2011
Communication skills - Distinguish “feedback” from “insults” Occasionally you need to give feedback to other people Giving feedback is a vital management skill. Essentially, there are two kinds of feedback message: 1. Positive praise; which is easy to give because most people like receiving praise. 2. Negative feedback (constructive criticism) is not easy to give because most people can’t handle personal ...
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Management development training - Posted 17/08/2011
Management development training Last week, my friend greeted me with the question: “Hi, Chris, How are you doing?” The thought struck me “THAT is an important question”: “How are you doing?” It is an excellent question I decided to do an experiment and note the various answers to the question “How are you ...
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Sales training with NLP - Posted 08/08/2011
Sales training with NLP How sales people mess up too many sales opportunities that they should have won We have noticed a common error committed by too many sales people, especially those operating in the service sector. We want to tell you what the sales error is, so that you don't repeat the mistake and lose sales (and ...
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Emotional intelligence training - Posted 04/08/2011
Emotional intelligence training How to get the most out of life How to get exactly what you want We all want the same three things. We all want to be: 1. Healthy 2. Happy 3. And successful Wouldn’t it be a good idea to devote yourself to three things: 1. Your own good health (And that of your ...
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Time management training - Posted 02/08/2011
Time management training Feeling overwhelmed and stressed at work You’ve probably heard people say "I always give 100% to everything I do!" And: “If a thing is worth doing, it’s worth doing well. These sayings sound really good. And they sound like correct pieces of advice. But ...
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Management training - Interview technique - Posted 29/07/2011
Management training - Interview technique In business you need to be able to pick good people. You need to be able to avoid the dangerous ones. A candidate may look good, sound good and be well educated, but if he later turns out to be: Lazy Disruptive Dishonest Then he-she can cost you dearly. Selecting the right person ...
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Management training: How to have better meetings - Posted 27/07/2011
Management training: How to have better meetings Do you ever attend non-productive meetings? DO you ever sit in meetings and think “This is NOT the best use of my time”? Many people do. Every day, badly run meetings cost organisations dearly, in terms of: 1. Time wasted in poorly run meetings 2. Meetings that overrun 3. And ...
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Sales training course - 8 reasons why people don't buy your product - Posted 21/07/2011
Sales training course - 8 reasons why people don't buy your product You have to be able to sell what you do. Why? Because ALL organisations have to sell what they do. If a particular organisation cannot effectively sell what it does, (either to free market customers or to a funding agency) then it goes extinct. ...
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Accelerated learning and teaching training - Posted 18/07/2011
Accelerated learning and teaching training How to remember much more of what you hear, read and see Do the following things happen to you? 1. You read a page of a book, then realise that NONE of it stayed in your memory? i.e. You can’t remember any of what you just read. If someone was to test you, on ...
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How to maintain your confidence during tough times - Posted 15/07/2011
How to maintain your confidence during tough times Confidence is a valuable asset. That is literarily true . Since the major currencies severed the link to the gold standard, the value of a pound sterling or a dollar or a Euro is based on the amount of “confidence” the purchaser has in that currency. Once ...
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Handling difficult people skills - Posted 13/07/2011
Handling difficult people skills Are you an Optimist, a Critical Thinker or a Cynic? Here is an interesting way of looking at people: Your work colleagues can be split into three categories: 1. Optimists 2. Critical thinkers 3. Cynics • Two of these categories, you need; • One, you don't! But how do you know, ...
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How to cut costs and become more efficient - Posted 05/07/2011
How to cut costs and become more efficient Here is a good motto to memorise “Complexity and waste thrive on each other” You want to achieve your goals. In order to do that you must: 1. Maximise your productivity 2. Minimise your costs Efficiency is the ratio that relates your productivity to your costs: 1. High productivity and low costs= high efficiency 2. Low ...
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Time management training - Posted 01/07/2011
Time management training Time management training is important to your organisation because you are in business to add as much value to "the marketplace", per day, as you can. In a society based upon TRADE (i.e. “trade” means: a mutual exchange of values), the degree to which you are successful in adding value to others, is the degree to which you also expect to GAIN value ...
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People management skills - Posted 24/06/2011
People management skills People management skills is about developing answers to this one question: Why do people do what they do? As a leader-manager, you need to develop your people management skills and understand why people behave the way they do. If you are trying to get the best from others, then it is important that you ...
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Most common communication mistake and how to fix them - Posted 17/06/2011
Most common communication mistake and how to fix them What is the most common mistake in your communication with others? Possible answer: Saying what you think, as opposed to thinking about what you say. Most people believe they should say what they think. They call such communication, being up front; being a plain speaker. ...
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The most common management mistakes and how to correct them - Posted 16/06/2011
The most common management mistakes and how to correct them Most people share the same mistakes. We do the same, wrong things. As a result, the “wrong thing” becomes “normal behaviour”, and as such, seems to be acceptable behaviour. BUT consider this: Statistically, the number of excellent examples of ANYTHING is only 16% or less, of the ...
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Networking - Posted 14/06/2011
Networking Networking is a form of marketing that uses your social skills to find new customers, leads and referrals. In order to be good at networking you need develop some specific social skills and develop a method. The following notes are deigned to help. Be clear on your purpose In order to achieve any goal you must be clear on what ...
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Effective People Management - Posted 10/06/2011
Effective People Management The key question WHY? Everyone loves the question WHY? Toddlers keep pestering their mothers with WHY questions. Why? • Why is the sky blue? • Why does the cat wag its tail? • Why is it snails have shells? The “why” question is so common, because we instinctively know that we need to understand the causes of ...
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Management and leadership training - Posted 08/06/2011
Management and leadership training? What can your business learn from studying nature? In the natural world, as in the business world, there is a struggle for survival. Failure means you will fall behind in the struggle for survival. In the natural world there is a finite volume of food; each organism must compete for ...
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Using People Management Skills - Posted 02/06/2011
Using People Management Skills Management skills training Life can be confusing Every day you are bombarded by a confusion of ideas, information and questions. As a business manager you need to be able to sort out the confusion. In order to sort out confusion, you need to be able to sort things into different sets: different categories ...
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Communication Skills Examples - Posted 27/05/2011
Communication Skills Examples Good communication is defined as: the accurate transfer of information and emotion. The three laws on good communication give three principles that you can apply to improve your skills as a communicator. The first law of communication Memorise this phrase: “Clarity is a virtue. Vagueness is a vice” ...
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Improved communication skills - Posted 24/05/2011
Improved communication skills Communication is one of your most important attributes. You cannot do the work, all by yourself: so you must gain the cooperation of others. In order to do that , you must communicate effectively . In order to do that: you should study and improve your communication skills! You should ...
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Memory training - Posted 19/05/2011
Memory training Have you heard it said that we live in “the information age”? In the middle and dark ages, in England, you succeeded in life to the degree to which you were: • Connected to the Monarchy. • Or to which you could effectively wield a sword In ...
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Advanced Communications Skills - Posted 17/05/2011
Advanced Communications Skills Advanced Communications Skills - Choose your words carefully Mr Bond, they may be your last! It is possible to mess up BIG TIME, in the blink of an eye, by the clumsy use of language. Words have power. This power can make you more successful or it can destroy your career. ...
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Communication skills - A simple method to improve your skills - Posted 16/05/2011
Communication skills: A simple method to improve your skills Communication is the accurate transfer of information and emotion. The key word here is Accurate . An inaccurate transfer of information would spell trouble for all concerned. An inaccurate transfer of information would lead to people doing the wrong things: and that leads to confusion and conflict. ...
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Change management training - Posted 13/05/2011
Change management training Many people fight change. The reason for that is that change implies uncertainty. And the human mind does not like being uncertain. Hence, many will put up with circumstances they DO NOT like, for fear of making a change. They justify that by saying things like "Better the devil you ...
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What is Effective Communication - Posted 06/05/2011
What is Effective Communication You would benefit greatly if you were to improve your communication skills . How do I know that you would benefit from some communication skills training ? Because: Everyone would Why? You need to gain the cooperative efforts of others. i.e. You need other people to help you: ...
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Time management training skills - Posted 02/05/2011
Time management training skills Time management training is about the application of straight thinking and good ideas. Time management is equally about the avoidance of crooked thinking and bad ideas. There are two common bad ideas that cause people to make the same errors, every day, for years. The early correction of these two errors will make you ...
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Problem solving method - Posted 25/04/2011
Problem solving method If I am reading your situation correctly, you have some problems that you urgently need to solve. Recently one problem particularly, has been playing on your mind. I know that is true, because that is also true for everyone. So how do we go about solving problems? Here ...
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Time management training - Posted 20/04/2011
Time management training Time management training is important to your organisation because you are in business to add as much value to "the marketplace", per day, as you can. In a society based upon TRADE (i.e. “trade” means: a mutual exchange of values), the degree to which you are successful in adding value to others , is the degree to which you also ...
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Accelerated learning - Posted 11/04/2011
Accelerated learning - Teachablity index There are some people that cannot progress in their work because they refuse to learn. • It is not that they cannot learn (they aren’t stupid). • And it is not that they don’t need to learn (they don’t know it all). It is rather because, they won’t learn: in the sense that they refuse to study new knowledge. Some people operate on the notion that ...
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First line management training - Posted 07/04/2011
First line management training The role of the first line manager is a difficult one. The first line managers often have to “do the front line job”, as well as “lead the team”. They have to deal with problems from all directions: 1) From the middle managers, sending paperwork problems down, to be resolved. 2) From the customers who are unhappy about some failing ...
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Motivational management training - Posted 06/04/2011
Motivational management training Motivation is one of the most important aspects of people management. The reason is that people’s productivity is affected by how they feel. If they are demotivated they don't work well. If people are well motivated, then they produce more. Since you have to pay them anyway: whether they produce at their best or not, then their ...
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The 7 people management skills - Posted 04/04/2011
The 7 people management skills In order to improve your ability to get the best from other people, there are seven main categories of people management skills that you should consciously work to improve. Here are the seven categories of people management skills: 1. Logical thought 2. Emotional language 3. Organisation 4. Grooming, manners and politeness 5. Fairness 6. Sales 7. Role modelling ...
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Communication Methods - Posted 31/03/2011
Communication Methods Communications skills training is mostly concerned with the proper use of language. The degree of your communication skills and your use of language can even determine how successful you will be. Those people who are training their communications skills and therefore, can more effectively handle words do far better ...
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People management skills - Posted 28/03/2011
People management skills People management skills involve formulating good answers to one question: How can you get the best from other people? People management skills is an “umbrella term” that covers a wide range of skills, which together induce other people to give you their best. Here is a list of 11 people skills we believe form the foundation of the subject ...
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Communication skills training - Voice tone - Posted 25/03/2011
Communication skills training: Voice tone Are you looking for personal development training? View our training courses here Your communication skills training should include some notes on the effect of your voice tone on others. "Voice tone" relates to the musical aspects of your voice: It pertains to pitch, volume, pace, and emphasis. People respond instinctively to voice tone; either positively or ...
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Influencing skills - Being right is not enough to win - Posted 23/03/2011
Being right is not enough to win You can be right and still lose. You can be right and still lose if you use the wrong tactics . If you are right, but you word your message carelessly then you could easily lose-out to a person with a weaker idea, but who can explain it properly. ...
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How to make stress make you feel stronger - Posted 21/03/2011
How to make stress make you feel stronger Stress is a common problem, due to the difficult situation the world is in right now. Stress can have two consequences: 1. Positive (excitement, growth stimulation and progress) 2. Negative (fear, exhaustion, overwhelm and sickness) Positive stress management Leads to excitement, growth stimulation and progress. Negative stress management ...
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Time management training - Posted 18/03/2011
Time management training Time management training is more important now than ever. Time management training can help you to get the most out of every hour. This is vital because when times are harder, we need to be more effective. That means continuing to act in a positive way especially when things have turned negative. Time management training is based upon a number of ...
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Good time management training - Posted 15/03/2011
G ood time management training Many of us have days when we are busy, but feel we are not making progress. Some of us have days when we are busy but feel we are going backwards! Possibly, you sometimes feel overwhelmed and stressed by the volume of the work to be done and the size of the challenge ahead. It this ...
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People management skills training - Posted 09/03/2011
People management skills training People management skills People management skills are a set of "soft skills" that enable you to inspire the best from others. People management skills training is important because your organisation pays large sums of cash to people in exchange for their productive effort. But people are motivated to produce by many factors, other than ...
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12 Time Management Training Tips - Posted 08/03/2011
12 Time management training tips.. Time management is one of the most important things because if you fail to manage your time, you become inefficient. If you become inefficient, you will lose ground to those who are doing a more effective job than you are. So, having only poor time management skills can cost you dearly. Charles Darwin put ...
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Time management skills: Making good written notes - Posted 04/03/2011
Time management skills: Making good written notes How good are you at taking written notes in meetings? Some people are good at this: they take accurate, neat, structured, legible, written notes: This ability makes them look good, sound good and helps them to be more effective. Other people are not good at taking written notes: their notes ...
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The best management skills training - Posted 02/03/2011
The best management skills training “ Management ” is the ability to plan and organise resources in a way that will most efficiently achieve a stated goal. “ Management skills ” is the set of skills that are consistent with the above definition. “Management skills training” is the specific training that teaches the skills needed to achieve good management. “ The best management training ” ...
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How to manage change - Posted 24/02/2011
How to manage change How to manage change - change management Change management training is important for everyone. Why is change management training so important? Change management is important because everyone must manage the change that’s occurring due to the on-going technological, social and political evolution. Everything is in a state of evolutionary change. Everything keeps changing; yet ...
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Problem solving method - Posted 21/02/2011
Problem solving method If you are to make progress towards your goals, then you must solve the problems that stand in your way. In order to solve problems you need to understand them. In order to understand them you need to analyse them. Analysis Analysis is the act of dividing a thing into its ...
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Time management training Effective meetings - Posted 18/02/2011
Time management training Effective meetings Time management training Effective meetings Meetings take up a lot of time. And many meetings can degenerate into a waste of time. Have you ever attended a poor meeting which was a waste of your time? You are not the only one! Because time is money, meetings should be conducted properly! ...
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When to compromise and when not to - Posted 16/02/2011
When to compromise and when not to Compromise is the act of finding the middle- ground between two opposing points of view, in the hope of finding the “Happy medium” that is acceptable to both parties. It can be a useful and valid method of handling conflict situations or solving dilemmas. BUT.. It can also be a terrible mistake that will cost ...
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Where are the best management training courses? - Posted 09/02/2011
Where are the best management training courses? Are you searching for the best management training course for yourself, or a colleague? There are numerous types of management training courses; and the different types vary in their training style and approach. 1. The worst kind of management training courses are geared more towards “ having fun ” and learning through ...
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Change management training - Posted 07/02/2011
Change management training Change is always with us; you have heard the saying "You can’t step in the same river twice". No sooner have you recovered from the latest policy change, then, along comes the next policy change and you have to start again. For many people, change is a de-motivator because change creates uncertainty. Most people don't like feeling ...
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Time management - How to be more efficient in times of austerity - Posted 04/02/2011
Time management: How to be more efficient in times of austerity In these days of austerity, it is important to cut back on wasteful or inefficient activity. We must become more efficient. We need to ensure that the money we spend is spent only on things that add real value. And since “time = money”, we also need to ensure that ...
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Effective Management Skills Training - Posted 02/02/2011
Effective Management Skills Training Why should you attend management training courses? Why should you invest any time and effort to attend a management training course? There are four good reasons: 1. If you are in business, you are in the businesses of serving people. People are your primary resource. People are your customers, suppliers, financiers and workers. To get ...
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Good Communication Skills - Posted 31/01/2011
Good Communication Skills Communications skills training is important to you because you don’t live on a desert island. You live and work around other people; other people are at the same time: 1. The cause of all your problems 2. The solution to all your problems So you need to get on well with others. “Well” means “harmoniously, happily and productively”. Some ...
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Man Management Skills - Posted 30/01/2011
Man Management Skills Are you looking for personal development training? View our training courses here Man management skills 'Man management skills' are important to you because some of the men (and ...
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Management skills training - Posted 28/01/2011
Management skills training Management skills training is important to your success because every organisation must act in a co-ordinate, intelligent way in order to achieve its goals. Uncoordinated and poorly managed action, even if done with sincerity and enthusiasm, will not be efficient, and may cause the organisation to fail: especially during tough economic times. So, “Management skills” are vital skills. They can be ...
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Time management training - Posted 27/01/2011
Time management training Time management training skills In these days, good Time management skills are more important than ever. When money is scarce you must wring every penny you can from each hour of your time invested. Time is money; so poor time management skills will cost you dearly. If your time management skills are poor, what should you fix? Here are six ...
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Man management training - Posted 20/01/2011
Man management training “ Man management training ” is the name given to a panoply of skills that enable the manager to trigger productive effort in the team. There are many skills that are sub sets of “ man management training ”. They include: 1. Communication 2. Conflict management 3. Proper use of Non verbal communication 4. Motivation ...
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Special theory - S.M.A.R.T. TARGETs - Posted 17/01/2011
Special theory - S.M.A.R.T. TARGETs Clarity of purpose The first and most important ability for a leader manager is to provide a sense of “clarity of purpose”. Purpose statement A written document that identifies the reason for the team’s existence. The purpose statement identifies the “target to be hit”. Without a clear purpose the team fragments. ...
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Time management skills training: Prioritisation matrix - Posted 14/01/2011
Time management skills training: The time management prioritisation matrix The time management prioritisation matrix. Time management is the art of doing the right thing, at the right time, which will result in producing the greatest value for yourself and your organisation, per hour. In order to do that, you must be able to evaluate tasks according to a correct method that ...
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Accelerated learning and memory training - Posted 10/01/2011
Accelerated learning and memory training Improve your mental focus and concentration. It is important because there are many people who have poor concentration. They can’t keep their mind on the job! How many people do you know suffer from having a butterfly mind? A butterfly mind is one that never settles on anything long enough to allow for ...
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Presentation skills for business people and engineers - Posted 07/01/2011
Presentation skills for business people and engineers Business people and engineers have to be able to explain themselves! They need to explain their: 1. Products 2. Services 3. Procedures 4. Processes 5. Ideas 6. Rational They need to be able to explain themselves to customers, sales people, buyers and other engineers. They need to be able to explain themselves in situations that ...
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Inspirational Leadership Skills - Posted 05/01/2011
Inspirational Leadership Skills If “ Success ” is defined as: “ The achievement of a goal ”, then the idea success without a goal is meaningless. In the 1970’s psychologists tried to correlate “success” with various indicators so that they might discover why some people are more successful than others, They tried to link success with SOCIAL CLASS............ and failed. They tried to ...
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Advanced Management training - Causality - Posted 02/01/2011
Advanced Management Training: Causality You will sometimes need to identify the causes of an event. If something fails, you need to identify the causes of the failure. That can be a complicated issue because most situations have multiple causes. Today, I want to show you a model to help you to identify causes. How to find out why something happened Causality is ...
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New Year's Resolution - Posted 30/12/2010
New Year’s Resolution: We have a new year approaching: A.D.2011 is upon us. A year is an appreciable amount of time: 365.242 days. Presumably you want the year 2011 to be better than 2010: You would like to see improvements to your financial situation: more money would be helpful. You would like to feel improvements to your health: more energy, not ...
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Improved communication skills training - Posted 29/12/2010
WHY? Everyone loves that question. It is supposed to be profound. Kids love asking WHY? Mum, why is the sky blue? Mum, why does the moon change shape? Mum, why do I have to go to school? Why do snails have no legs? Mum, why is Granny so fat? ...
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Motivation by fear or desire - Posted 28/12/2010
Motivation by fear or desire Motivation is important. All managers need to know something about motivation. Motivation is the compulsion to act. We know we must get people to act, so we must be able to motivate them. But how do you do that? Answer: Understand the two great motivators: ...
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Time Management Skill - Momentum and Inertia - Posted 27/12/2010
Time Management Skills - Momentum and Inertia Mental Momentum and mental inertia are important concepts that all time managers should know about. Inertia Inertia is a measure of a body’s resistance to change. Inertia represents the extra effort you must put into a system to just to start it moving . For example , if ...
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Time Management Training - How to gain more Leverage - Posted 24/12/2010
Time Management Training: How to gain more Leverage If you want things to get better, you need to get more leverage. A lever is one of mankind's oldest tools. With a simple lever, you can lift ten times more weight than you could, without the lever. So a Lever is a way to improve your productivity. ...
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Learn to ask the right question - Posted 16/12/2010
Learn to ask the right question Become more conscious of when you are asking a good question The human mind has evolved to answer questions. And the first question is this: “ How can I survive ? ” For 100, 000 years that question was the sole preoccupation of every man, woman and child. But in 2012, in Western Europe, your basic ...
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Management Training - Overcoming the fear of failure - Posted 14/12/2010
Management Training: Overcoming the Fear of Failure Managers, trainers and leaders must understand the fear of failure: There is one common factor that stops people from expressing their full potential. It is this: The fear of failure . Many people say to themselves: “If I were to set a goal, and fail to achieve it, I will have failed. I don't ...
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Where should you start as a leader and manager? - Posted 10/12/2010
Where should you start as a leader and manager? Everything in the universe has a beginning 1. Your beginning was the fusing of 23 chromosomes from your dad with 23 chromosomes from your mum. And, hey presto you sprang into existence! 2. The Honda Corporation began when Soichiro Honda decided to attach a small motor to his push bike. ...
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Stress management by means of time management training - Posted 08/12/2010
Stress management by means of time management training Today, there are many people who feel stressed. Many are looking for ways to reduce their stress. So they search Google for “stress management training”, to help them. Which is fine... BUT, I have observed many times that “Work stress” is often a result of poor time management ...
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A Neglected Time Management Training Skill - Posted 03/12/2010
A Neglected Time Management Training Skill Sometimes, an obvious fact is not easy to see? For example: For centuries many people did not know that the atmosphere even existed . They thought the atmosphere was “nothing”. We still say, " I can’t make it out of thin air". Meaning, “ I cannot make something ...
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Time management training - Posted 24/11/2010
Time management training Every day, four times each day, ask yourself this one question: “What is the most valuable use of my time, right now?” The key word here is “valuable”. If you want to be more successful than you are now, then find ways to add more value, per day, to others. Add value, to whom? ...
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Advanced training for senior managers and team leaders - Posted 15/11/2010
Advanced training for senior managers and team leaders Define your personal philosophy and make it clear to everyone. Tell them exactly what you believe in and why . Definition of personal philosophy Your personal philosophy is the most important thing about you. It is the sum-total of all that you believe in. Thus, it affects ...
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Stress management - Recovery ability - Posted 08/11/2010
Stress management - Recovery ability Recovery ability is the ability of your “mental- emotional- physiological” body to absorb, metabolise and bounce back from, the various stressors that affect you, every day. Recovery ability is a combination of many factors including: · Immunology and resistance to disease ...
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Practical Stress management training - Posted 27/10/2010
Practical Stress management training Definition of “Stress”: Stress is: A mental and physiological reaction to the environmental pressures and the associated meanings given to them. Definition of “Stress Management” Is the art of controlling: • The focus of your mind • The physical state of your body So as to create optimum emotional responses appropriate to ...
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Senior and Advanced Management Training - Posted 13/10/2010
Senior and Advanced Management Training All senior managers need to be highly skilled. That means highly trained. There are many management models that have been around for a long time and are the staple diet of management training courses. These familiar favourites include: • Maslow’s hierarchy of needs • Theory X theory Y • Learning styles • Situational leadership ...
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Management skills - logical thinking - Posted 08/10/2010
Management skills: logical thinking How thinking logically can make your life better Your ability to Reason is your means of success. And logic is the method of reason. In business, you must react to people and problems according to the principles of reason. If you become UN-reasonable you will: 1. Make unnecessary ...
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Advanced management skills - Knowing when to stop - Posted 04/10/2010
Advanced management skills: Knowing when to stop Simple, but not easy There are some simple skills that are NOT easy to master. Walking is one. It took you over a year to learn to walk. But you finally succeeded. Tying your laces is another. Do you remember that? Presumably, you finally succeeded in that too. ...
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Time management - Posted 29/09/2010
Time management There are two ways to improve your performance. 1. Increase the number of good and right things that you do. 2. Decrease the number of bad and wrong things that you do. Doing good things is obviously good. But did you know that you can do 100 things that are right, and still mess up ...
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Time management training - Posted 23/09/2010
Time management training Time management is important to your better future. Time management concerns itself with this question: How can you get the most from each hour? Here are four actions to take: 1. Operate according to your plan, not your mood. Each evening, make out a plan of action for the following day. Then ...
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Advanced management training - The three laws of logic - Posted 15/09/2010
Advanced management training: The three laws of logic There are three laws of logic. If you want to think logically, you should know all three. Here they are, as a list: 1. The law of identity. 2. The law of excluded middle. 3. The law of non contradiction. Let us look at each one ...
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The ten commandments of better management skills - Posted 09/09/2010
The ten commandments of better management skills Tradition holds that Moses came down from Mount Sinai with the revealed truth from God. Moses was able then to tell us, exactly, how we should act, if we wish to gain grace and favour with GOD ( Exodus 20 ) But now, we live in more uncertain times and it is rare that we are in ...
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What makes people do what they do? - Posted 31/08/2010
What makes people do what they do? In order to get the best from yourself and others, you need a good answer to this question. What makes people do what they do? i.e: What is the cause of human action Traditionally there have been two answers to this question. “Nature” and “nurture”. The so called BIG debate is “Are ...
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How to be more successful - Posted 09/08/2010
How to be more successful Because of the law of cause and effect, there are causes for everything. Everything that occurs has definite causes. If you want something specific to occur, then you must affect the specific causes. If success is what you wish to achieve you must affect the specific success causes. What are ...
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How to delegate - Posted 29/07/2010
How to delegate Delegation: the act of entrusting a task to another person. Delegate as many lower value tasks, as you can, to the right people, for the right reasons, using SMART. Delegate by means of SMART Targets Smart targets allow you to communicate the task with greater accuracy and understanding to the other person. SMART means: Specific ...
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Constructive Criticism and Praise - Posted 14/07/2010
Constructive Criticism and Praise There is a difference between constructive and destructive criticism isn’t there? It is the same distinction that exists between giving: · Valuable feedback and · Painful insult You ...
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Online training - Posted 08/07/2010
Online training Advances in technology make your life better. For example If you assume that the first technological advance was the taming of fire : Just think how thankful your ancient ancestors were when, in the middle of a freezing winter, one of them found the first box of matches! That night there was much ...
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How to give staff appraisals - Posted 30/06/2010
How to give staff appraisals Why appraisals are important Appraisals are the time when you are asked to give feedback to others. Feedback is a subset of the Continuous improvement cycle. 1. Set the goal 2. Write the plan 3. Take the actions 4. Give feedback on the actions 5. Change and adapt according to the feedback The value of accurate feedback Feedback is ...
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Stress management training - Posted 15/06/2010
Stress management Stressful situations are common They are most often triggered by threat situations. If you percieve no threats to your continuued prosperity and health: you feel no stress. If you percieve there are threats to your continued prosperity and health, then you DO feel stress. You ...
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Communication skills - Posted 08/06/2010
Communication skills Improve your use of language Some say “Judge not, lest you be judged”. But the truth is, you will be judged by others. People must make judgements about you: • Whether to believe you or not. • Whether to treat you well or not. • Whether to give you the position or not. So ...
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Managers - How to think and grow rich - Posted 19/05/2010
Managers - How to think and grow rich Creativity as the sources of new profits There is one thing that will be the source of your greatest profits in the future: your MIND. Your minds capacity to imagine, and create new ideas, that can be sold can create fantastic wealth. It has not always been that way: In the past wealth ...
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Managing change at work - Posted 10/05/2010
Managing change at work Change is in the air: Change of economic condition; climate change; political change. The Laws of Darwinian evolution demand that you adapt and change. There are two kinds of change: 1. One is good 2. The other is not so good Here is the good change: Change in behaviour that is intended to result in you ...
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How to improve your communication skills - Posted 27/04/2010
How to improve your communication skills An easy way to improve your communication skills Here is an easy way to improve your communication skills by a factor of two! USE NUMBERS Let me explain... Everyday speech is filled with vague terms that are easily misunderstood Terms like: ...
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Crisis management training - Posted 18/04/2010
Crisis management training Volcanic cloud chaos - Crisis management What do you do when it all goes wrong? The volcanic eruption that grounded aircraft has caused many businesses and individuals a crisis situation. What should you do in a crisis situation? Here are the steps: Step one ...
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How to improve your communication - Posted 12/04/2010
How to improve your communication There is a simple way to improve your communication: “Think before you speak” Before you say anything, ask yourself this question: "What will be the likey consequence of what I am about to say? Will it lead to a consequence that is... 1. Beneficial ...
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How to manage stress - Posted 01/04/2010
How to manage stress We live in a world that creates pressure to achieve more with less. That constant pressure can have an effect on some people from time to time. They may feel it as stress, tiredness or a drop in motivation. It may even create absenteeism. So, “How to handle pressure at work” is an important skill that means mastering the ...
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Work pressure - Posted 01/04/2010
Work pressure Pressure is a part of life. But sometimes it can overwhelm you and be the cause of physical and mental problems. You cannot get away from pressure, because running away from problems always creates worse ones! T he way to deal with pressure is to learn to handle three things: 1. Your mind ...
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Do you need time management training - Posted 31/03/2010
Time management Many people do because many people do not plan ahead. They are too busy mopping up after the mistakes caused by a previous lack of planning. Make a mental shift from the immediate moment into the middle future. You need to be thinking now about things needed for next year. That will require planning. And planning takes effort and an act of ...
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A good time management tip? - Posted 26/03/2010
A good time management tip Don’t waste time on the wrong things! How can you figure out what are the right things? Suppose we categorised every item on your list and placed them in one of three categorries 1. All the things you can control 2. All the things that you cannot control - but can INFLUENCE 3. All the ...
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Time management - Three common problems - Posted 17/03/2010
Time management - Three common problems When I run time management courses I learn what problems are common to many people Then I think about what we might do to improve on the situation. When it comes to time management, there are three very common problems that are shared by almost every busy person. Let us list them and solve them ...
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Time management skill - Posted 02/03/2010
Time management skill: Finding the high value task Here is a time management question for you: What is "A high value task?" Whenever we are trying to improve our time management we must answer this question. What is the most valuable use of my time? What is the most valuable use of my time? ...
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Time Management Training Advice - Posted 22/02/2010
Time management training advice - Part 1 Here is a time management question for you At your place of work..... 1. Is there too much to do? 2. Or is it that you are trying to do too much? Is there really “Too much to ...
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Organisationsal change - Posted 15/02/2010
Organisationsal change - Change is inevitable You cannot avoid it. Many people do not like change, because change creates uncertainty. Then again, all improvements are change Therefore even changes that are improvements can be unsettling to the majority. “Better the devil you know” is a common expression How can you make improvements and change more palatable? ...
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The best leadership training - Posted 28/01/2010
The best leadership training - Problem solving for managers This is one of the best pieces of advice a leader can learn Memorize it and quote it to others. “Do what you can, with what you have, from where you are.” In 1919 Theodore Roosevelt was pronounced the 26th President of the United States. He is well remembered for his ...
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Help for managers with poor communication skills - Posted 18/01/2010
A common management mistake you should avoid There is a common mistake made my many managers. It is a cause of “errors in judgment”. Managers, since your future is based partially on your “good judgment”, sources of error should be eliminated. Here is the source of the error. It is called “ cause-correlation ” error. The cause correlation ...
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Mind control - Control your mind - Posted 08/01/2010
How to control your mind May I recommend an author to you? Go onto the web and find James Allen: and his small book “As a man thinketh”. It is a free e-book because the copywrite has expired. I have paraphrased some of James Allen’s work below. Your mind is similar to a garden. You may look after it and use it ...
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New year resolutions - Posted 04/01/2010
New year is the time for resolutions 1. The adoption of a new good habit. And 2. The elimination of an old bad habit. If you have been scratching around looking for a resolution to adopt, let me suggest one of each type • Something that would be good, to initiate • Something that is bad, to eliminate New habit ...
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Persistence - Posted 29/12/2009
Persistence Lindsey’s Christmas Puzzle Over Christmas lunch 2009, we opened Christmas crackers. Inside one cracker we found a simple “Chinese puzzle”. It consisted of two metal sections that were entwined. The question was “how to separate them?” Everyone tried to solve the puzzle. Everyone tinkered with the entangled steel pieces. Everyone failed. After half an hour of frustrated ...
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Leadership training skills - Posted 23/12/2009
Leadership skills - How to know what to believe There are so many conflicting opinions about every issue how can you know what to believe? • How do you know what is true? • How do you know what is false? This question is important because can lose everything you have worked for if you • Believe something that is false • Dis believe something that is ...
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Effective Leadership and Management - Posted 16/12/2009
There are many qualities of effective leadership and management. Here are fifteen of them. Read them and score yourself out of ten for each. Add up your score. If you have scored less than 75 points book yourself on the two day programme. Fifteen qualities of leadership and management 1. Are you committed to “continuous improvement”? This presupposes that improvement is always possible. Also that the ...
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How do I give constructive criticism? - Posted 11/12/2009
Get the timing right When you are intending to give • Corrective feedback or • Constructive criticism it is important to get the timing right. When giving critical feedback to another, what does "Get the timing right" mean? It means four things Do it soon You need to give people accurate feedback on their ...
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How to manage yourself during the recession - Posted 03/12/2009
What should you do when it is difficult? Each year has four seasons: Spring, summer, autumn, and winter It is in the winter that we have most trouble. Each work project has the same four seasons. Spring, summer, autumn and winter. We sometimes find ourselves in a “winter of discontent”. The four ...
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Leadership training question - Posted 01/12/2009
I recently had a conversation with a manager from a service sector organisation. Her name was Susan. She was a senior manager with a problem. I asked “What is troubling you, Susan?” She frowned and said “We have a number of managers that need to hold interviews with colleagues in regard to the colleague’s breaches of standards. These interviews have, on certain occasions, been badly handled. For example: ...
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Leaders and Managers - Posted 27/11/2009
Leaders and Managers - Thought to inspire The way you feel today is dependent on what you think about. 1. If you have a mind filled with thoughts of doom and impending disaster, then you will feel anxious and worried. 2. If you have a mind filled with thoughts of future success and achievement, you will feel stronger and more confident. So it is important to plant the ...
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Management training - How to develop trust - Posted 20/11/2009
Trust is a vital element in the relationships within a team. Trust is an emotion. You trust other people to the degree that you believe they will do all that they say they will do. And You trust other people to the degree you believe they will NOT do what they promise they won’t do. Trust is a highly regarded quality We want to be trusted ...
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Managers are stressed - Posted 13/11/2009
Read the following and see if this rings bells with you. During a course last week I had a conversation with a manager, called Mark, and he was explaining to me the stress he was under. Mark said “I am a manager of a large team, and some of the people in my team are very difficult. They seem to go out of ...
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Time management skills - Posted 05/11/2009
A Time management question relating to office gossip On the last presentation of the effective leader manager course , one delegate asked me an interesting question that you too, might have wondered about. During the time management section of the course, we were talking about "the best use of your time" . I was suggesting the idea that ...
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Change Management Training - Posted 27/10/2009
Change is the only universal constant You can be certain that the current situation will not last. It will be swept away and replaced by a new situation. That can be either a source of comfort - or a warning. The certainty of change as a comfort. If the current times are difficult for you, then take heart: the pain is NEVER ...
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Time Management Training Tips - Posted 22/10/2009
Time wasters: The Butterfly mind Last week, during the Effective leader manager course, in Birmingham, we discussed this important time management question: “What personal habits do YOU have, that causes you to waste your OWN time?” One delegate, Toni answered: “I have a “butterfly mind”. I keep losing my mental focus. My mind wanders off what I supposed to be ...
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How do I delegate? - Posted 19/10/2009
Delegation Delegation: is the act of entrusting a task to another person. • You cannot do everything. • So you should do only the highest value things on your list. • What should you do with the lower value items? • You should delegate them to others. There are good five good reasons to delegate some of your work to others: ...
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Improve my management skills - Posted 12/10/2009
All good management is based on a “Success Formula” It is a formula for all successful action and it looks like this: The success formula The five steps of the success formula are as follows: 1. Name a clear purpose 2. Formulate your best, written plan 3. Take decisive action 4. Gather the feedback: both on target and off target 5. Change ...
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Change management - Posted 02/10/2009
Change Management There is a management puzzle for you to solve: 1. All the improvements that you wish to make imply making changes to your current methods. 2. But many people do not like making changes to their current methods: change unsettles them. 3. So many people DO NOT WANT TO MAKE THE IMPROVEMENTS necessary because that will mean ...
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Development of good management skills - Posted 21/09/2009
WHY Should I develop my management training skills? Why should you expend effort to develop your management skills? After all, many people do not bother. “WHY?” is an all important question. We have four answers to the why question: 1. If you are in business, you are in the businesses of people. People are your primary resource. People are your ...
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Management training skills - A good sense of humour - Posted 14/09/2009
A good sense of humour is important. You have heard that it is good to laugh. That you should not take yourself too seriously and that you should be able to laugh at yourself. Yet surprisingly, the ability to laugh is NOT a universal good. As a leader manger you need to be able to discriminate between the proper and the improper ...
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Time Management Planning - Posted 03/09/2009
When on time management training I often suggest to delegates: “Always work to a detailed written plan.” That often stimulates a response from at least one delegate who says: “I prefer to improvise. I don't like to plan because, where I work-it so chaotic, making a plan is useless. So I prefer to improvise.” This is a common interjection. Yet it is faulty. ...
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Stress management training - Posted 26/08/2009
Stress management training Six things that will destroy your brain. High carbon monoxide Your brain demands 30% of all the oxygen you breathe. If it becomes short of oxygen will not work properly. Oxygen is carried to the brain in the red blood cells via a protein called “Haemoglobin” Haemoglobin has an affinity to oxygen. But it has a greater affinity to ...
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Management Skills - Creative problem solving - Posted 17/08/2009
Right now, you are probably facing problems. How did I Know? Because we all are. The question is: are you able to solve the problems that face you? Or not? Problem solving is the MASTER LIFE SKILL Problem solving is defined as: “The ability to create plans of action that will allow you to ...
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More advanced communication skills - Posted 07/08/2009
More advanced communication skills - How to get to the truth Introduction I was in SAUDI ARABIA this week running a management course. We were discussing the problem of asking incisive questions to discover the truth, or specific facts. Mohammed, a delegate asked me: "Have you got any tips on how to get at the truth, when interviewing another?”. ...
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Conflict Management Skills - Posted 03/08/2009
Notes on Compromise During a course in Manchester, England, Sam x, a perplexed middle manager of seven years experience asked me “I am wrestling with a question. Can you help me with it? Should I always “compromise” and find the middle ground? I feel like I should, but I don’t always want to. What do you think? I said “What ...
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Motivation for managers - Posted 28/07/2009
Introduction In any context, people’s reactions will be driven by two major influences: • Their knowledge • Their emotions This article is about their emotions. How can you inspire people to gain the best result possible? If people feel de-motivated, they will not even attempt to win. If ...
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Soft Skills Training - Posted 19/07/2009
Soft Skills Training Soft skills training is an important part of your training. Soft skills training is concerned with how you can learn to get the best performance from yourself and others. Soft skills training is the sum total of many subset skills, each one a unique discipline in its own right. The soft skills can be broken down into the ...
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Assertive vs Aggressive - Posted 10/07/2009
Assertive vs Aggressive People often ask me how they can tell the difference between Assertiveness and Aggressiveness 1. You need to be assertive 2. You must not be aggressive So, you should know the difference. Assertiveness Assertiveness is a form of communication that is rational, based on a logical interpretation of the ...
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Time management skills training - Posted 05/07/2009
Here is an important question Are you trying to do too much? Many people think that "there is too much to do". The truth is that: They are trying to do too much. Here is the solution to your problems Stop trying to do too much! Here is another question Should you try to ...
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Improve the management team - Posted 30/06/2009
What is a manager for? Your managers are there to achieve one goal: To improve productivity. They do that by adding value to your organisation in three ways: 1. Managers are the members of your team who are primarily responsible for the creation and communication of clear goals, 2. Then, they should have the ability to build intelligent plans that will achieve ...
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Better Time Management - Posted 29/06/2009
Beat the BIG THREE time wasters Introduction To a certain degree everyone wastes time. The reason is: there are THE BIG THREE time wasters that effect everyone. The big three are: 1. Other people 2. Your own bad habits 3. Poor systems If we each could beat these three, ...
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Clear Communications - Clarity In Business - Posted 17/06/2009
Clear Communications - Clarity In Business Communication skills training Four ways to clarify your communication Clear communication is essential to your organisation. Communication is the transfer of information. Mis-communication causes a loss of information. Mis-communication will cause you to lose. How can you gain greater accuracy in communication? 1. Focus ...
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Conflict communication skills - Posted 10/06/2009
Conflict communication skills Introduction You have to manage different character types. Some people are easy to manage and some people are not easy. You may find some people difficult to manage; especially in a conflict situation. Let us think of a continuum with extremes of character on each end. 1. On one end are the “toughies”. 2. On ...
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Emotional Management - Posted 01/06/2009
Emotional Management We all need to manage how we feel. We want to feel stronger and more confident. So, we need to learn the art of emotional management. Emotional Management is the art of controlling the focus of your mind and the physical state of your body, so as to create optimum emotional responses appropriate to the circumstances that face ...
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Leadership training - Common causes of failure in leadership - Posted 25/05/2009
Common causes of failure in leadership Good leaders and managers constantly improve their abilities in specific areas: Particularly in communication, planning and motivational skills. They do this in order to get the best from themselves and others. Poor leaders, by neglect, fail to develop their skills. As a consequence they pay a heavy price. Below ...
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Management training - Posted 21/05/2009
Management training All good managers should be given sufficient management training so that they are able to give “constructive criticism”. Not destructive. Constrictive criticism is defined as: “A specialised form of communication that identifies a wrong action and seeks to gain a commitment to change it to a right action, without causing offence”. Destructive criticism is defined as : ...
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Time management training - Posted 21/05/2009
Time management training Good Time management boils down to this: Operate according to your plan! Not to your mood, nor to the moment. Many people do not plan. They are too busy mopping up after the mistakes caused by a previous lack of planning. Leader-managers make a mental shift from the immediate moment into the middle ...
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Management communication skills - Posted 11/05/2009
Management communication skills Distinguish between reasons and excuses Is there a difference between a “reason” and an “excuse” for not doing something? You bet there is a difference! A reason is true, logical, undeniable and unavoidable. An excuse is none of these. (i.e. an excuse is untrue, illogical, dishonest or avoidable). Imagine you give a person some ...
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Front line management training - Posted 30/04/2009
Front line management training How do I gain respect as a new front line manager? On courses, I am constantly asked the very similar questions from various people, who work in very different types of business. The product the business supplies have little to do with the daily troubles some people have managing others. The problems/ challenges ...
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Delegation and time management skills - Posted 30/04/2009
Delegation and time management skills Management Question: I know I should delegate; but I don’t. Why is that? Answer There are three common reasons people give for not delegating when they should. All of them are false Read the following three excuses and ask yourself which ones are yours: Excuse one: by the time I ...
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Conflict management skills - Posted 21/04/2009
Conflict management skills Conflict management skills: Do you know any managers who mishandle conflict situations and make things worse? They would benefit from learning how to handle difficult people with more skill. They might benefit from learning how to apply the proper conflict resolution skills . ...
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People management skills - Posted 20/04/2009
People management skills How can you get the best from yourself and others? Answer: develop your: “ People management skills ” People management skills are the “soft skills”. Some people develop them all naturally; and sadly, others don’t. Do you know anyone with good technical skills, but poor people management skills? Their effect can be devastating, cant ...
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Soft skills training for leaders and managers - Posted 17/04/2009
Soft skills training for leaders and managers Leadership and management courses Why is soft skills training for leaders and managers importand? Many people who are managers and leaders evolved into the role of leadership. You may not have had any specific leadership management training or any clear method of leadership. You may need ...
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Personal Management - Posted 08/04/2009
Personal Management 1 . Live life on your own terms a. Don’t be a victim 2. ...
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Managing the team - Posted 23/03/2009
Managing the team Three facts about good teams All great teams share the same three qualities. 1. Great teams form in the pursuit of a clear worthwhile purpose. 2. Great teams have the ability to write practical plans. 3. Great teams remain positive during difficult times. Great teams form in the pursuit of a clear worthwhile purpose. ...
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Communication skills - Posted 13/03/2009
Communication skills If you want to improve your management ability, you may wish to master this important communication skill Notice the distinction between 1. An answer to a question 2. ...
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How to build successful teams - Posted 05/03/2009
How to build successful teams Success is not an event It is a process It is a five-part process that can be boiled down to five steps: Purpose Plan Action ...
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Managers and leaders need to be confident and optimistic during tough times - Posted 19/02/2009
Managers and leaders need to be confident and optimistic during tough times The emotions of confidence and optimism tend to improve performance. They allow you to think and solve problems more effectively. By contrast, the emotions of fear and pessimism reduce performance by interrupting the ability to think and solve problems. When tough economic or market conditions arrive, they represent major ...
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The ten commandments of Time management - Posted 10/02/2009
Time management is about doing the right thing in the right order That calls for accurate thinking 1. Accurate thinking habits lead to good time management decisions. 2. Poor thinking habits lead to poor time management decisions. Here is a list of positive affirmations and action plans designed to improve your effectiveness. 1. Memorise this list 2. Then erase this ...
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Management training - Posted 27/01/2009
Seventeen Personal skills of the effective manager The management of others depends primarily on the management of yourself. Here is an interesting list of seventeen personal management skills. Read them through. As you read, ask ...
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Positive leadership and management training - Posted 16/12/2008
Positive Leadership and Management Training: Training the Attitude Training the attitude Have you ever thought of the effects continual repetition of negative predictions for 2009 may be having on the minds, and therefore the actions of those who listen? I would like to suggest that it is the job of leaders to promote a positive attitude regarding the future. Also to refrain from ...
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Professional Leaders and Managers - Posted 26/11/2008
Professional Leaders and Managers Sometimes, professional leaders and managers have to do public presentations of their ideas. But some professional leaders and managers are not comfortable in their role as public speaker. To those of you who quake at the thought of public speaking, I address the following notes to you. Ten top tips for presenters ...
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How to be an Effective Leader Manager - Posted 11/11/2008
How to be an Effective Leader Manager All effective leader-managers share certain characteristics It is these characteristics that allow them to qualify as an effective leader manager . In order to improve your abilities as a better leader and manager, we suggest that you should focus on developing six specific characteristics: 1. Create and communicate clear goal focus. 2. Learn to ...
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Confident leaders and managers - Posted 28/10/2008
Manage your team through a Positive Mental Attitude I want to show you a powerful eight-point plan for developing a positive mental attitude . If you take these ideas and apply them you will very rapidly achieve excellent results. 1. Set achievable goals and makes written plan for their accomplishment Nothing succeeds like success. When you ...
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How to manage constructive criticism - Posted 15/10/2008
How to manage constructive criticism “ Critical feedback ” is built into the success formula. For some people, criticism is a painful experience. Therefore, for some people, the success formula is a painful experience! Some people cannot take criticism because they mistake all criticism as “a put down” or an insult- i.e. something to be avoided. All Champions (like us) distinguish between feedback ...
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Management training needs analysis - Posted 20/05/2008
Management training needs analysis All effective leader-managers display six key virtues. Check against these questions and give a score out of ten: 1. Do all your leader-managers have a “clear vision” for the next six months and beyond? (10) Or is there an element of “drifting”? (1) 2. To what degree is the communication in your organisation “clear ...
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Management Development Skills - Posted 04/04/2008
Management Development Skills - Six key attributes of leadership A theory for effective action In order to do well in life, we must engage in certain virtues and refrain from certain vices. Of the many virtues required for success, six in particular are crucial. These six can be summarised in just three words. They are clarity, reason and emotion. I call these the primary ...
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Leadership and Management Skills Training - Posted 18/03/2008
Leadership and Management Skills Training Leaders and managers should train themselves on the various ways to motivate the team. Motivation is an important but complex issue. Here are six ways to motivate others. Money Money motivates most people. Why? Because it allows people to buy the things they need (shelter, food, electricity) and want (fancy car, clothes, perfume). ...
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Effective management training - Posted 09/01/2008
Effective management training Effective leader managers share common key skills and abilities They may need effective management training to help them to develop their "soft skills". Here are some of the management and leadership skills to develop in them: (Note: All references the effective leader manager as a “He” denotes also “She”) Professional appearance ...
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