Management training, Management development, Leadership training, Leadership development, People management skills, Gloucestershire and the Midlands UK
This leadership and management development programme is designed to give the managers a practical method to help them to become immediately more effective.
The purpose of the training is to help managers interact with people in such a way as to improve productivity and create a good atmosphere.
Inclusive of: Full days training, & teas/coffees, cakes, lunch, full course notes and written action plan to take away. Plus three months FREE telephone coaching to answer any on-going questions.
Our leadership and management development training focuses on the six essential leadership and management skills, namely:
1. To develop a definite goal focus.
2. To communicate clearly, persuasively and confidently.
3. To intelligently manage people, and effectively prioritise work.
4. To confidently manage conflict and handle even you’re most difficult people.
5. To self-motivate with a positive mental attitude and to easily handle your stress.
6. To inspire others and create a positive and productive atmosphere.
Day One
The Effective Leader Manager
Leadership and management development training - Day One AM
Introductions
How do you get the best from yourself and others?
Develop the following six key leadership and management development skills. 1. To develop a definite goal focus.
2. To communicate clearly, persuasively and confidently.
3. To intelligently organise people, and effectively prioritise work.
4. To confidently manage conflict and handle even you’re most difficult people.
5. To self- motivate with a positive mental attitude and to easily handle your stress.
6. To inspire others and create a positive and productive atmosphere.
The first quality of leadership and management To provide clarity of purpose 1. Clear vision - The big picture
2. Goal focus
3. Standards- create a “Personal code of conduct”
Notes and then practice
Second quality of leadership and management To communicate with clarity and enthusiasm
1. Leadership and management requires accurate language
2. You need to prepare clear definitions of your most important ideas
3. Concentrate on what you can do, not what you cannot / won’t do
4. Develop the art of intelligent questioning
Leadership and management development training - Day One PM
Conflict Management Training Conflict can be beneficial or destructive depending on how it is managed.
Proper conflict management requires that you: -
1. Always protect their “self concept”
2. Tell them precisely what is wrong
3. Give them a way out of the conflict situation
4. Be objective and specific, not emotional and inflammatory
5. Distinguish reasons from excuses and have a different policy for each
6. Know when to negotiate and when not to
Ten tips for constructive conflict management
Leadership and management development training summary
Action plan.
Day Two
Time Management and Leadership Development
Leadership and Management Development Training
Leadership and management development training - Day Two AM
Time management training What is the best use of your time right now?
Use the two principles of “deadline pressure” and “value” as key indicators.
Q2 Productive
High value
But not YET deadline driven
Q1 Crisis
High value
High deadline pressure
Crisis management
Q4 Fruitless
Low value
Gossip
Office politics / Pity parties
Q3 Busy Zone
Lower value
But deadline driven
1. Q1 Crisis zone
2. Q2 Productive zone
3. Q3 Busy zone
4. Q4 Fruitless zone
Distinguish between being “Busy” and being “Productive”
Handling the three time wasters 1. Other peoples interruptions
2. Your own bad habits
3. Poor or non existent management systems
Delegation 1. Good reasons to delegate
2. Bad reasons to delegate
3. How to delegate
4. Why people who should delegate - don’t
Prioritisation Manage your priorities by means of a decision matrix.
Answer the question: What is the most valuable use of my time right now?
Manage interruptions by means of the 80/20 principle 1. The Pareto time management principle states that 80% of the value comes from 20% of the causes
2. 80% of the value of the interruption will be in 20% or less of what they say
3. Manage the interruption using the “Pareto question”
Leadership and management development training - Day Two PM
Leadership and management training of a positive mental attitude
Positive mental attitude training and how it affects tangible results 1. Positive mental attitude. How it works
2. Positive mental attitude techniques
3. Manage your own mind. (Do not allow your thoughts or language to be become destructive)
4. The language of a leader
The EDISON success formula 1. Know your outcome
2. Formulate your best plan in writing
3. Take decisive action
4. Gather and evaluate the feedback. Both positive and negative 5. Make progress by continually adapting and evolving
Recognise that the success formula is a continuous process
Failure formula 1. Indecision or unclear targets
2. No written plan - wing it
3. Procrastination – put it off
4. Become disheartened in the face of set backs and disappointments
5. Stand still. Do the same thing this year as you did last year
The value of “Critical Feedback” 1. The role of failure in success
2. Forms of feedback. Constructive and destructive
Turning negative people into positive 1. Four steps to an emotion
2. Beware asking “Killer questions”
3. Instead; ask intelligent “Problem solving questions”
Leadership and management development training - Final summary How will this management training help you to get the best from yourself and others?
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Interested? Book onto our next management development training seminar, "The Effective Leader Manager", or simply register an interest.
Talk with a trainer
If you want to know more about the management development training course or its suitability for you or a colleague call us on +44 (0) 1452 856091.You may well be able to speak directly to one of our trainers. If not, one of them will call you within 24 hours
