How to Find the Root Causes of Business Problems
Finding the Root Causes of Business Problems
As business managers, it is our responsibility to identify the root causes of problems and find effective solutions. However, finding the set of unique causal conditions that determine the occurrence of specific events is not a simple task. Scientists have encountered numerous false causes and have found that these errors in judgment have causes themselves.
These are the common errors of judgment that business managers must avoid in order to find accurate solutions.
Inattentive observation:
Lazy, or inapt recording of data, or badly maintained instruments, can introduce errors right at the start of the investigation process. To ensure accurate results, it is important to meticulously record data and maintain accurate instruments.
Incomplete observation:
Every investigation must define its scope and if the limits are drawn too narrowly, relevant information will be excluded, which can lead to incorrect conclusions.
Rejection of information that does not conform to belief:
All business managers have personal beliefs and tend to readily accept and integrate only information that confirms their existing beliefs. This can result in the rejection of new evidence that contradicts their thought patterns.
Mistaking Correlation for a cause:
The correlation-cause error is one of the most common in business management. It is easy to assume that whenever two events occur together, one is causing the other. However, this is not always the case. For example, increased sales and a rise in consumer confidence may occur together, but one does not necessarily cause the other.
As business managers, we must remain cautious against this error and look for multiple factors that may contribute to a given outcome.
Mistaking Symptoms for causes:
It is common to mistake symptoms of problems for their true causes. For example, high employee turnover may be perceived as the root cause of low morale, when in reality it could be due to poor leadership, or inadequate benefits.
As business managers, it is important to not mistake symptoms for the true causes of problems and to conduct a thorough investigation to find the root causes.
Conclusion
Finding the true causes of events is crucial for effective problem solving in business management. By avoiding these common errors in judgment, we can ensure that our investigations are accurate, and our solutions are effective.
Problem Solving Training
Our Problem Solving training course teaches delegates to be more skilful at identifying potential issues and feel more confident at handling problems in general.
About the Author: Chris Farmer
Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.
Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.
Blogs by Email
Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!
Further Reading in Leadership and Management
-
Habits of highly effective leaders
The habits of highly effective leaders We tend to be creatures of habit. Habits are automatized actions. We all tend to have habitual ways of doing things. Your habits allow you to do many complex things, without really thinking about them. Habits allow you to do things on "automatic pilot". You...
Read Article > -
How to Find Unity in Diversity
We are all different, but at the same time we have many things in common. This common ground is what provides us with the opportunity to build unity. We examine the common attributes that organisations can use, to create a better working culture.
Read Article > -
Essential Leadership Skills
Failure to master any one of these leadership skills, results in less-than-the-best team performance.
Read Article > -
Women in Leadership
Women have made great strides in their search for equality, but there is still much to be done. In the world of work, women need to be empowered to feel stronger, more confident and to never hold back.
Read Article > -
Leadership skills training: More is not necessarily better
More is not necessarily better In order to lead others, you need to be able to make good decisions; nobody wants to follow a leader who makes terrible decisions. In order to make good decisions, you need to have the right ideas in your mind. If your mind is operating according...
Read Article >
Looking for Leadership and Management Training?
If you're looking to develop your Leadership and Management Skills, you may find this Leadership and Management Training Course beneficial:
Open Training Course Pricing and Availability
Next Open Course Starts in 6 days, Online - Teams, places available